Customer Reviews for Hwy 6 Truck Rental & Clifton Safe Storage
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Hwy 6 Truck Rental & Clifton Safe Storage
kate C. on
Dropped off truck at this site. No one offered to check it out while I was there. Just drop, leave key, and go. So assuming that everything checked out OK. Would have been nice to get an inspection and sign-off while there.
STEPHEN C. on
CLIFTON LOCATION WAS GOOD AND WENT OUT OF THEIR WAY TO GET THE TRUCK I RESERVED FROM ANOTHER LOCATION THE NIGHT BEFORE. PROBLEM WAS CORPORATE HAD CALLED ME AND TOLD ME I HAD TO PICK UP THE TRUCK IN A DIFFERENT LOCATION. I DROVE THERE ONLY TO FIND OUT IT HAD BEEN MOVED TO MY ORIGINAL RESERVED LOCATION. EVIDENTLY NO COMMUNICATION BETWEEN CORPORATE AND LOCAL OFFICE.
Susan R. on
Both Lori and David provided excellent and efficient service.
Jane S. on
Customer service was extremely personable and professional. They were very helpful in helping me achieve my arduous task of moving . The equipment was clean well-maintained and I experienced no problems whatsoever. I would definitely recommend this U-Haul location to any of my friends or associates. It is extremely rare to find this type of service in 2019 !!!! Special thanks go out to Lorie!!!!
WILLIAM O. on
Drop off with phone call during business hours. Blankets were folded in trick but they card as not returned. Had to call to get charges reversed.
Christopher G. on
The original agreement stated the boxes would be delivered to Stephenville, Texas. Instead, I was forced to hire another moving company to move my boxes from Clifton to Stephenville.
michael S. on
Always a pleasure to do business with David Gloff. Quick and easy and always accommodating to his customers needs!
George R. on
The local agent does a great job. The equipment was fine. Uhaul however is completely unreasonable and unresponsive. When our plans changed since we finished the move quickly, Uhaul would not allow us to change our round-trip rental to a one-way without charging 3-4X the contract price. Had we booked a one-way move initially it would have been substantially less than a round trip. Ridiculous! I'll certainly remember Uhaul next time and choose another company.
JENNIFER A. on
I was my 1st experience and it was not a bad one.
Crystal H. on
Small town. Staff available by phone but extremely helpful
greg F. on
I dont see how you can have anything but a great experience with this young man. He goes above and beyond and Uhaul expectation. I see everything but the exact opposite of what some of the reviews say. Great customer service Patrick keep at it.
Christopher P. on
David Gloff was great! He even helped us hitch up the trailer!
Bart A. on
Offer a bigger option
RUBEN L. on
Maintain vehicles cleaner and ready to go.
Dana N. on
David went beyond necessities to help me out- calling Uhaul multiple times himself to get my Ubox delivery scheduled. He seemed to really care that I got answers and my stuff delivered.