There was a note on the door with a phone number but nobody answers it. There is no key drop outside. The woman (Lisa) that did the paperwork was EXTREMELY RUDE!! (To put it nicely) I will not go back there ever!
Holly W.
Customer Reviews for Hwy 6 Truck Rental & Clifton Safe Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The customer service was marvelous. They went above and beyond. I would most definitely do business with this dealer again.
Kellie C.Just keep up the great customer service!!! Thanks Lorie for all your help!
Richard N.Lori is absolutely amazing, uhaul is lucky to have her,she is so friendly and helpful she is an absolute joy
Coral P.The a/c worked on occasion and a high screeching whine noise was our companion for the trip. Over 1100 miles. Truck pickup was changed so we had to go to another town to pick up and return for the trailer. Drop off was changed from the agreed on location while in route.
Richard V.Laurie is awesome to work with on these rentals. Thank you!!
Jason D.Dropped off as instructed and got charged a extra day!!
James A.Very helpful helping me hook up, and when I returned, helping me back trailer and unhook. Friendly and fast!
Charlene C.basically, just a drop off location, nobody present to help or answer questions, just a number to call.
Katherine R.Everything was very professional and easy! Lorie was very personable and friendly. The equipment was new and very clean! I would definitely rent from this location again.
marrian P.I was running late, as uhaul mess up our reservation and asked us to for 2 hours away from our house to pick up the truck. The lady was rude, even after me multiple times apologizing; gave us a broken down truck, the lights didn't work but by the time I find out it was too late. If I press the accelerator the AC didn't work. The engine light came on. And they we had a flat tire on the trailer. This truck should of never been in the road. Horrible do not recommend.
James W.Lori in Clifton did an excellent job. She made sure I got the truck that I needed. Thank you!
JOANN K.Laurie -- not sure on spelling-- was very professional, knowledgeable and friendly. She had me hooked up and ready to go in about 20 minutes which I appreciated because I was already running behind. The only improvement I could suggest might be some signage out on the road for a little ease of locating her as she is located behind a grocery store.
GREGORY D.Nothing best place to rent u haul
Dennis B.No one was there, the lady said to just drop off the key in the box. Was later charged for not putting in enough gas but I made sure the gas amount was how I originally received the truck. Plus they charged me a cleaning fee but the truck was clean. I made sure the blankets were folded inside the truck.
Robert T.Thanks sooo much to Lorie….she is the best! Always takes care of me and you won't find a better Uhaul rental option😀
Kevin G.Staff was very friendly and helpful. I will definitely use this location again.
STEPHAN S.Get the equipment all in one location
MATTHEW B.Lorie was beyond amazing and friendly
CORAL P.Lori was very friendly and helpful.
Craig M.This location went above and beyond to greet me and was very helpful through the whole rental agreement process. I will definitely be using this location again
Nathaniel S.Very friendly, easy check out, truck had full tank. Overall a nice experience.
Jerry J.Absolutely nothing. Lorie was great!
Joan L.Everything was in top notch working order, Great Experience.
dane R.Everything was perfect, great folks, very helpful!
Chris W.Great customer service
Dan K.Trailer dropped after hours and called once open.
GARY G.Personal service made this a great experience - easy hookup by dealer and no problems
Daniel O.It ain't broke don't fix it
Martin F.Great and easy experience!
debbie R.The text messages from the lady there started out very nice. The phone calls the day we were picking it up got testy. We weren't there at exactly the pick up time and she started to get snippy with me about it. Her attitude was totally uncalled for. For that reason, I would not recommend this place.
SUSAN J.Just let Lorie keep doing what she does...taking care of her customers!
michael S.Awesome service
Daniel K.Customer friendly. Pleasant rental experience.
MAHLON D.I had an excellent experience! Lori is awesome. Will always use this location.
Kevin G.As always little more less expensive! Lol
Dennis P.THERE IS NO IMPROVEMENT ON MS LORIE :)
jim S.Product, price and service better than expected. Ms Lorie above & beyond :)
jim S.The ramps on your trucks are a major safety hazard.
Keith H.Our sales rep Lorie Gloff took great care of us and made sure we had everything we needed. Very good experience.
Eric H.Nothing, representative was very professional and accommodating. Thank you
JUDE G.Lorie at the Clifton location was Excellent to work with . But the lady I originally made the rental with over the phone at the 1800 uhaul number gave me false information. She told me that the Clifton location did not do local rentals . Which I found out was false Saturday morning when I went to pick up the rental . Lorie was concerned and very Helprin setting things straight . She deserves a kudos from Uhaul for excellent experience and customer service .
Robert W.Lorie very efficient and knowledgable, truly appreciated her help and suggestions!!
Sandra B.Area was neat and easy to access
James B.Lori Gloff is the easiest and most understanding rep to work with. With life happening, she was nice and compassionate to our situation, all the while maintaining a professional approach. Thanks again Uhaul for helping us along our way!
Ashley H.I dropped off equipment
ALBERTO C.Rented several times at this location. Service always excellent.
MAHLON D.Great experience in all regards! Thanks!
Daniel O.She helped at the last secound.excellent person!
ryan B.Lorie in Clinton, Texas is a hardworking employee. Very THOROUGH. AND her PERSONA IS TV COMMERCIAL QUALITY. * The PERFECT person I would WANT to see in a New Location.
james H.Lori was the best u haul person I've ever dealt with. She was above all exspections. Will let everyone know about this location.
Thale G.Lorie is always awesome!
John P.The representative was very friendly and knowledgable.
SHARON B.Always friendly and helpful. Excellent service.
MAHLON D.No one was there when I go there. I had to call to have them come over. I had to drive back to my hotel and get my phone and go back and call them.
RICHARD U.Wonderful, very helpful and extremely nice - will be using them from now on for all my antique pickups.
Linda B.The truck was dropped off at this location on Sunday. The location was closed, so we didn't receive a receipt until Monday morning. You might consider extending the hours open on Saturday. Thank you!
THOMAS A.Was very easy to contact the service did it over the phone in just a few minutes. Wasn't able to pick it up right away and Lori had it ready with keys and full take of gas. Highly recommend using there business
ADAM S.Lorie was amazing. She made our move so much less stressful by not having to worry about our uboxes and helped us get a truck at the last minute that we didn't expect to need. Highly recommend using Clifton U haul. Thanks to Lorie.
cassie T.David went beyond necessities to help me out- calling Uhaul multiple times himself to get my Ubox delivery scheduled. He seemed to really care that I got answers and my stuff delivered.
Dana N. | Overall Experience