Customer Reviews for Hwy 61 Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hwy 61 Self Storage

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Gary W. on

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Customer did not leave a comment.

Thomas H. on

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After (2) trips moving, a service light came on. Did not use for the remainder of the day and returned early.

Randal O. on

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Excellent service

Jill K. on

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Customer did not leave a comment.

Scott B. on

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Keri H. on

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That when you reserve a 26 foot truck 3 weeks in advance that I actually could have gotten it and then when I was offered a 15 foot instead with free miles that when I take the truck back I was fully charged for everything....I will never rent from U-Haul again. Uhaul needs to learn that local trips deserves to be treated well just as much your one ways.

TERRY E. on

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Customer did not leave a comment.

CRAIG C. on

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The lady that helped me was very nice and very polite. She hustled to get me in and out as quick as she could.

richard D. on

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I don’t know. Maybe complimentary coffee or cold soft drinks ready for customers? The people were really nice and helpful.

Buster M. on

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Great experience with this location. Everyone was very professional and the office was very clean. Great location and the staff was very knowledgeable of the product. I am always impressed when all the windows of the truck were clean. I dislike renting when the first thing I have to do is clean windows. This is an excellent UHAUL location.

John W. on

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Improve the cost of mileage. Paying for gas and not getting a set amount of free miles before charging would be nice.

Stacy W. on

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None, really. Excellent work.

Nichole C. on

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dale S. on

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Carrie B. on

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Have equipment available that was reserved. Don't take more reservations for equipment than you have available. The online reservation system and confirmation lead us to believe the equipment would be ready and available as ordered. We had to accept a smaller uncovered trailer, that was very problematic. We had a reservation number, but the equipment we reserved was not available.

KEVIN M. on

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Don’t charge for every single thing.

Dianne H. on

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Representative was friendly and helpful. The price was fair and the process went quickly. I would recommend this location.

Ray G. on

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Susan E. on

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Marty was awesome to work with. Everything went smoothly!

Matt T. on

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The pickup went great. Marty helped with the hook up.

Clarence S. on

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Katelyn K. on

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James B. on

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Danielle H. on

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Barry D. on

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Ethan M. on

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hard to see out of windshield. dirty cab. truck had an issue with tracking miles correctly.

Alice B. on

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I was given a quote that extra miles over the 178 miles that I arranged for would be 40 cents per mile, but I was charged $1.09 per mile for the miles over the original 178 miles.