Customer Reviews for Hwy Storage South Pharr
(U-Haul Neighborhood Dealer)

125 reviews

2802 S Cage Blvd   Pharr, TX 78577

(956) 702-5052

Location Hours

  • Mon-Fri: 8:30 am - 5:30 pm
  • Sat-Sun: 9 am - 3 pm

Services at this Location:

Contact Us

(956) 702-5052

2802 S Cage Blvd
Pharr, TX 78577

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 5:30 pm
  • Sat-Sun: 9 am - 3 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Enrique A. 
Rating:
5.0

Customer did not leave a comment.

Ruth P. 
Rating:
5.0

The system was down when we took the trailer in to the location (which was the only location open on Sunday in our area). She did not take down my contract number but said that she would make sure it was receipted in. I called on Monday morning and was told that she had not left the trailer info for it to be receipted in and she was not in. The gentleman that answered the phone DID assist me in making sure that it was shown to have been returned yesterday on time. Thank you, Karla Lofton.

Karla L. 
Rating:
5.0

The customer service gentleman was fast, efficient, and cordial. No improvement needed.

CYNTHIA O. 
Rating:
5.0

Very professional and knowledgeable individual of U-Haul policies and protocol. Well-spoken. Will return to and recommend this business location to my fiends.

Wayne B. 
Rating:
5.0

Customer did not leave a comment.

ALONZA H. 
Rating:
5.0

Customer did not leave a comment.

Edgardo C. 
Rating:
5.0

Customer did not leave a comment.

Rocio B. 
Rating:
3.0

Lower your rates.

Isaac C. 
Rating:
5.0

Customer did not leave a comment.

Tracy J. 
Rating:
5.0

Customer did not leave a comment.

Eulogio M. 
Rating:
5.0

Customer did not leave a comment.

isidro T. 
Rating:
5.0

The young man that helped us at this location, was amazing. He was professional and personable. We appreciated how quickly and efficiently we were helped. We won't hesitate to refer this location to others. Thank you

Mariza C. 
Rating:
4.0

Customer did not leave a comment.

Teri W. 
Rating:
5.0

Customer did not leave a comment.

Tracy J. 
Rating:
5.0

Great customer service at this location. Same at tye drop off location.

Jesus R. 
Rating:
5.0

Great customer service

ORLANDO G. 
Rating:
5.0

Really nothing you guys have it all ????

Jose R. 
Rating:
5.0

Customer did not leave a comment.

Luis Rafael C. 
Rating:
5.0

Customer did not leave a comment.

JOSE P. 
Rating:
5.0

Very Good Customer Service

Juan G. 
Rating:
5.0

Customer did not leave a comment.

Melinda C. 
Rating:
5.0

Customer did not leave a comment.

Jorge C. 
Rating:
5.0

Nothing everything was Great excelent customer service.

Rodrigo D. 
Rating:
5.0

Luis Martinez is the best!! He always give me the best attitude and all he's attention. Excellent employee this is my preferred location just for him !!

Ruben A. 
Rating:
5.0

everyting was GREAT!!! CUSTUMER SERVICE WAS EXCELENTE.. READY LOVE IT...THE HOSPITALITY... thank you for been soy kind and helpfull..the young man in the front was soy nice and respectful..thank you for you great buisness ...God bless you all

Diana Z. 
Rating:
5.0

Customer did not leave a comment.

Felomena R. 
Rating:
5.0

If a customer reserves a rental for the next day . He should not have to go pick up at another location if he is not familiar with the city.

ALFREDO R. 
Rating:
5.0

the Employee Luis good customer service

Emmanuel L. 
Rating:
5.0

Customer did not leave a comment.

Noe S. 
Rating:
5.0

Customer did not leave a comment.

JAMES B. 
Rating:
5.0

Larger parking lot

Mark L. 
Rating:
5.0

Nothing to improve but the employees were amazing and sooo polite

Irma S. 
Rating:
5.0

Attendant was very helpful, informative, polite. Will definitely recommend and or come back when needed.

maria P. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
5.0

Customer did not leave a comment.

Roman P. 
Rating:
5.0

I always rent from this location , it's close to my house.

DANIEL G. 
Rating:
3.0

The guy working the desk was real nice but the Uhaul truck we were given had a dead battery. Then we had to call the service number on the rental agreement to get it fixed. Then waited an hour to get a new battery. You ‘d figure they'd give us a working truck.

Rene G. 
Rating:
5.0

I really don't think there was a ways to make my customer experience better at that location. Dealing with Luiz was quite possibly one of the best customer interactions I've ever had. 10 thumbs up!

Jeffrey B. 
Rating:
5.0

Great customer service

Alfonso P. 
Rating:
5.0

Customer did not leave a comment.

EDGAR M. 
Rating:
5.0

Customer did not leave a comment.

Erik P. 
Rating:
5.0

Customer did not leave a comment.

DANIEL G. 
Rating:
5.0

The young man that received the return of the trailer was very kind and considerate. Very clean and organized storage location. Internet note: This "return" location in Pharr, Tx did NOT pop up at the checkout location in Edmond, Ok. It only saw Hidalgo and North Pharr as return locations. This one (2802 S Cage Blvd, Pharr, TX 78577) was much closer to me.

WAYNE B. 
Rating:
5.0

Customer did not leave a comment.

Horacio Aladar G. 
Rating:
5.0

From the moment I walked in, I felt welcomed and taken care of. I had reserved a truck the day before and the man at the front desk didn't take longer than 5 minutes to process my information and hand over the keys. Will recommend this location to others for sure.

David C. 
Rating:
5.0

Customer did not leave a comment.

nicolae P. 
Rating:
3.0

When I purchase the uhual bos the attendant did not tell me I needed the receipt to get my cash back. So now I'm stuck with 4 boxes I dont need.

DANIEL M. 
Rating:
5.0

Not a thing. Excellent customer service from john marks

Arturo N. 
Rating:
5.0

Customer did not leave a comment.

Christopher M. 
Rating:
5.0

Customer did not leave a comment.

Miguel Angel E. 
Rating:
5.0

Customer did not leave a comment.

Mayra L. 
Rating:
5.0

Customer did not leave a comment.

Larry F. 
Rating:
5.0

Excellent customer service representative

Manuel G. 
Rating:
5.0

Recommend this place to anyone. Very easy transaction great prices and excellent customer service. Will go back again for all my rental needs.

joe G. 
Rating:
5.0

Oscar and Luis (I think that was their names) were very friendly and helped explain how I should hook up my Jeep on the trailer correctly. Thanks alot guys.

DANIEL G. 
Rating:
5.0

Customer did not leave a comment.

NOE G. 
Rating:
5.0

Great customer service by Luis!

Omar M. 
Rating:
5.0

Customer did not leave a comment.

Keeney T. 
Rating:
5.0

Customer did not leave a comment.

Christian W. 
Rating:
5.0

Customer did not leave a comment.

TOM L. 
Rating:
4.0

Customer did not leave a comment.

Daniel Clark G. 
Rating:
5.0

Customer did not leave a comment.

JOHN G. 
Rating:
4.0

Pest control. Place is infested with black widow spiders

RUBEN C. 
Rating:
5.0

A little bit out of our way, 20 miles

Jose C. 
Rating:
5.0

Customer did not leave a comment.

Gina P. 
Rating:
5.0

My u haul representative was the most courtious and knowledge I have had to date. A+

HECTOR R. 
Rating:
5.0

Customer did not leave a comment.

BENITO D. 
Rating:
5.0

Customer did not leave a comment.

Jose L. 
Rating:
4.0

Customer did not leave a comment.

Jim V. 
Rating:
4.0

Customer did not leave a comment.

frith S. 
Rating:
5.0

Customer did not leave a comment.

Ana C. 
Rating:
5.0

Customer did not leave a comment.

LUIS Y. 
Rating:
5.0

Customer did not leave a comment.

Michael W. 
Rating:
5.0

Customer did not leave a comment.

Miguel L. 
Rating:
5.0

They did everything, checking and connecting the trailer. Maybe it's policy bUT I felt it was great customer service.

Mario C. 
Rating:
5.0

Nothing, excellent service. Joseph was very helpful.

Rosanelia B. 
Rating:
5.0

This location was prompt, professional and considerate of our specific needs, it was such a relief because by that point in the move we were exhausted!!

Laura G. 
Rating:
5.0

Excellent customer service and the truck was in great condition. Truck was fairly easy to drive and did not experience any problems on my trip. Returning the truck was hassle free. I will recommend Uhaul to friends if they need to move. Lastly, Uhaul us affordable.

Leonardo S. 
Rating:
5.0

Very friendly and professional service, I had a great experience and will definitely use this service again at this location.

Gino B. 
Rating:
5.0

Customer did not leave a comment.

Isaac D. 
Rating:
5.0

The staff were excellent, answered all my questions, It was a pleasant experience. Would use this location again.

Richard P. 
Rating:
5.0

Excellent customer service. All questions were answered professionally. Very nice and friendly staff.

Hilda W. 
Rating:
5.0

Great customer service! It was a smooth move! Thank you!

EUNICE C. 
Rating:
3.0

Customer did not leave a comment.

EUSEBIO C. 
Rating:
5.0

Customer did not leave a comment.

OLEGARIO M. 
Rating:
4.0

very helpful and accomodating--timely manner

Linda M. 
Rating:
5.0

Exceptional service

CHARLES F. 
Rating:
5.0

Customer did not leave a comment.

Anna R. 
Rating:
5.0

Customer did not leave a comment.

TONY P. 
Rating:
5.0

Customer did not leave a comment.

MANUEL G. 
Rating:
5.0

Customer did not leave a comment.

ESMERALDA M. 
Rating:
5.0

Customer did not leave a comment.

DIANA R. 
Rating:
5.0

Customer did not leave a comment.

eliane R. 
Rating:
5.0

We just moved our storage units to this location today. Picked up of the Uhaul truck (clean & ready on time), ease of moving our stuff into the unit & return of Uhaul was very easy & quick. We are sorry to be moving from our older Uhaul Storage units but this is less than 1/4 mile from our home & have been made to feel at home already!! Thank you

ANDRES M. 
Rating:
3.0

Customer did not leave a comment.

RENE U. 
Rating:
5.0

Customer did not leave a comment.

JOSE G. 
Rating:
5.0

The service was great and very helpful.

Daniel A. 
Rating:
5.0

Customer did not leave a comment.

Manuel G. 
Rating:
5.0

Excellent customer service i feel everything is good im proud of your services thank you..

KATHY M. 
No reviews have been submitted for this location.

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