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Stacey C
Customer Reviews for I Repair Plus II
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I was charged through the app for my rental and the person in the store I went to get the keys from said I had to pay in there. So I was charged twice. This is a terrible place to rent from.
Brad MThe store owner was nice and friendly but she was late opening her store and didn't apologize for inconveniencing me.
DOMINIQUE SThe lady who assisted us was very kind, informative and professional. If she were to train customer service to new employees that would be a benefit to the company
Christina BStaff were very friendly and efficient. Will continue to use them when needed!
Betsy SGoog
Pepe MI love this location. We always get great customer service. I will only rent from her location for my business needs.
Robin HHave truck check out, the truck down shifted hard! Needs to be checked out!
THURMAN SEverything was great, had great customer service
pamela dNothing just keep doing what you're doing which is awesome
Antoinette CI wouldn’t change a thing ! Service was great !
Donna WNothing
Antoinette CThe Lady who works there , Shay, took great care of me. She was very professional and kind unlike the people in the Colerain location who were extremely rude . Manager included. I would recommend this location to all my friends and family. I will definitely go back if I never needed another uhaul.
Mamadou DNice and Fast service
Ram BPlease update the address on Google.
Danyele CCorrect the address to make 24/8 pickup easier. The address is not 2600 Waycross it is 2260.... the Logsdon services will not check you in
Andrea SThe gps pin point was completely wrong so I was unable to check in took an entire hour After my reservation to get me into the truck. I Also paid for a dolly there was NO dolly. As convenient as contactless check ins can be this is why it nice to have some form of a human presence around
Antoinette GThe sales woman was very knowledgable, professional, and fast getting my lease complete. She also answered every question i presented. Good stuff.
Kerry M