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ASHWINKUMAR P
Customer Reviews for I Tyler Food Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I did notice he put the 8 dollar charge on contactor after I declined it online, in which came to $16.
SAMEERAH CThere was no place to park. A little sketchy. They were closed so no directions on where we should park.. repeat customer should get a discount of some type. We rent from your company all the time storage and trucks the cost that was added was super expensive
Thomas LCould not have asked for a better experience. The gentleman behind the counter was so kind. I would highly recommend this location. Best U-Haul experience I’ve ever had and I’ve had a lot of of them.
DEBRA BThe store owner was the nicest guy. Very good experience
PETER FNo problems
PAUL FGreat customer service!
TERRELL TParking is tight
MARK SIt was very quick check out and the gentleman was so nice 🙂
RYAN MVery easy in the U-Haul app. Location was friendly and easy to work with.
JOHN WTonk, the person is very good he took his. Time to help me Thru in every detail from the beginning to the end I give him a A'- PLUS and all work perfectly.. A big THANKS....
LUIS Ceverything went well . They got me all hooked up and on my way in minutes and the return was just easy
KENNETH BThe best rental location in the area!
JOSEPH EThe store owner was great, very knowledgeable and kind . Everything went smoothly . We will be glad to Business again with this location
MICHEAL SI returned the truck with the exact same gas and yet he charged me an extra $7 fuel charge. The truck is practically falling apart. I also never signed up for the $15 insurance and yet I was charged that as well. Never again from this place.
STEPHEN BI’m from Illinois so wouldn’t recommend because of the distance. Have vehicles ready at the time requested for pickup. Worker was very nice and friendly to work with.
BARBARA LThom is a really nice man he was very kind and helpful
ZACARIA SI was originally arranged to pick up my u haul at another location using the app. When I got there they said u haul was susposed to deliver then trucks but that they didn’t bring them. That place said hate your luck there is nothing I can do. I then went another u haul near by and they didn’t have any to rent. The manager there found the truck at the store this survey is about and moved my reservation. What they failed to mention is that this was a drop off pick up site so instead of dropping off in a near by city I had to return the vehicle here. This causes me to have to pay double the miles which also was not very nice. I had to move so I had to do something. Could the first store have called or e mailed me so I would have had time to make other arrangements? I’m pick up time was after work at 6 so scrambling and pay ing more was my experience. It just depends on the dealer. I wish u hail would put a dealer raring system in place.
CHARLES PEverything was perfect, they tended to all my needs
LAURA FExcellent Service
ADA RService Tire Pressure was on. The truck was not left with a full tank of gas. It had a 1/2 tank so we left it with. 1/2 tank like we were told to do by Orlando Location. The Lakeland location charged our card $37.45. That is just wrong and try take people’s money.
Peter CGreat service
JESUS BFor one I notified that Tyler food Mart of the issues I've had with the u-haul it bounced around so much there had to have been bad tires that it broke some of my home stuff my kitchen my mirrors my windows my lights yeah that is because of your U-Haul
WILLIAM RThis 10x van was clean, but it had been in an accident previously. The driver's door has a significant air leak that makes talking to anyone else in the cab very difficult. I think it may also need an alignment as the steering wheel shakes slightly. But for the local, partial day rental, it met my needs.
MICHAEL AMost of the smaller private pickup and drop off locations are kind of dirty with poor customer service, but this one was clean and friendly. They readily upgraded the size of my truck as the one I reserved was unavailable due to not being turned in on time.
BRIAN REvery thing when great 👍
RITA CGreat Customer Service
CYNTHIA GGood service
Damaurii IThe dependent old guy, is THE BEST person I have dealed with.
SERGIO RWas charged double what I was quoted.
JOSHUA EGood
RUBEN CNothing, the rep was well knowledgeable and friendly. Awesome customer service.
AUDREY MThe owner was very friendly and helpful. The UHAUL app was easy to use to check in my rental.
MELISSA HFast service
JOHN JFix your app
Joshua LFix your app. Horrible experience.
Joshua LLove the people very nice 💯
ROOSEVELT MRápido y eficaz
Gabriel OThe owner charged me additional fees without my consent
MIRIAM WKitty litter scattered in cab. Back of truck was not swept out. Brakes did not work well. Windshield wipers were worthless.
VERNITA BThere was a used blanket as if someone was sleeping in it
Connie BCustomer Service is excellent at this location. Always Trucks available.
Maryann TCustomer service was awesome very helpful
hattie cOnly thing I was not happy with was that my return was due on Monday but I was done on Sunday so I checked and it said the location is open. However. It was closed. I had to go back Monday morning to complete the return. Staff was polite and got it done quick. I had to self park and self report miles and gas.
Dharmeshkumar DNothing to improve on. We will only use this uhaul location.
sylvia SHad a different phone number then u haul gave, looked on line. Real nice man here.
Patty SGreat place fast service and very nice customer service
SHANKERIA AThank you for great Services..
sameerah CMake sure employees give the correct rental unit, please.
Dave KThis location was easy and convenient and staff was friendly and helpful
lindsay lWe rented 2 dollys and an appliance dolly. Told them we were moving to Alabama. We had these for 24 hours. They billed us twice. U-Haul is terrible and this location is horrible.
Walter EThe owner was very helpful and friendly.
Monique RThis is drop off only and people should be infomred there are no other supplies there.
Patrick SGreat customer service. Equipment perfect
Lazaro SSending the deposit back on time! I still haven’t gotten my money back after dropping the U-Haul back off even after the account was closed the next morning
yasmin bThe agent on Combee Road was very personable and helpful.
LELIA W