Easy self storage through the app. I just reserved a unit and paid, although it said a medium unit was $80 then after all the fees it ended up being $125. I was emailed all the info and moved in easily, just had to bring my own lock.
Shanna P | Reservation
Customer Reviews for I44 Self Storage
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Have someone at that location!
Roy Gmake the mobile check in process easier and have shorter wait periods for the phone
Trent WImprove your customer service over the phone. They are not knowledgeable and were unable to assist with issues. over an hour on the phone waiting only to be disconnected. Calling back was a waste of time as your reps could not help.
Kelly RVery pleasant exchange with a genuinely nice guy
ROSITA SReservation was moved to this location. They did NOT have the utility dolly I reserved. Ironically, I went to my original reserved location and rented a utility dolly separately.
WALTER FBest U-Haul representative around!
Joshua HNa
Brenda LThe place was okay but the truck wasn’t the cleanest in someone had spilled a drink on the inside of the truck but everything else was okay.
Jonathan HCody was a great help to us all around.
Donna MEasy to pickup rentals and has helpful service provider. The location is great for military moving household goods since 24hr weigh-in station is next to it. Thank you!!
JOHN EThe salesman was friendly and professional. Courteous and well versed when answering questions.
Adrian PDrop off was easy. However the day after drop off a lady from Springfield 4178875832 called and was extremely rude and hateful. You have lost my business because of her.
Dawn SThe gentleman that runs this location was extremely helpful and so easy to work with. I’ve rented from uhaul before, but this was by far the best experience.
Jen JWhen i rented the trailer in Fairbanks, i was promised a free storage but when i arrived in Missouri the vendor refuted that claim and i ended up paying out of pocket. he was also smoking inside the office.
PAUL MDropping off was too easy! I handed over the keys and I was done.
Jamie NAllow more pictures to be uploaded of dirty vehicles. Better explain what to take a picture of for the cab of the vehicle. Like inside or outside. My truck had mud in it from the feet of the two that rode in it.
VINCENT DThe only issue I had was with the priciing/cost of the rental.. I rented in July 2022 from Texas to Arizona at 1/4 of the cost for Arizona to MIssouri.
Richard LNothing
Melinda BManager was awesome
Orlantuan HGreat customer service
Orlantuan HI have not received my $100 deposit back from U-Haul
Nathaniel MGreat location! Fast checkout and great service.
Randall NThe staff is very on top of things here. If we need storage again, we will be back.
Shawna S | Overall ExperienceGentleman at the counter was extremely helpful, courteous and professional.
Dawn HNot sure honestly. We will continue going to this facility the guy is always so awesome
Kelly SCody was an outstanding customer service rep. Very professional and helpful. Explained everything thoroughly and made sure I good to go for the trailer rental.
RAY RI ets out of the army. I was very excited about going back home and 10 mins in to my trip the rental broke down and it took 7+ hours to get me moving back again. Not happy
Benjamin AMake sure the customer knows the truck will only come with 1/4 of a tank of gas. The rest is on them
Theresea DHopefully a better internet availability in the future.
Charles LCody is extremely professional and helpful. He has always been available to answer any questions and assist me in my storage needs.
Angel F | Overall ExperienceNothing at all
Denise REverything was just as I expected………..very smooth moving experience
MARGARET WCheck out date wrong was July 1st not July 11th Please fix your books.
Joyce P | Overall ExperienceFriendly and helpful staff
jason pTruck back door would not close had to drive with it open really sucked
John TI was suppose to get a 20 foot truck for the price of the smaller truck because another store didn't have my size..so when I was sent to this store.. he had issues with order and stated it wouldn't process it.. so had to redo order and end up paying 20 foot price..not discounted.. Your milage rate for in tonw was bad.. I had to have truck and will not recommend on the in town price
Samuel CExcellent customer service and extremely satisfied
Stephen RThe guy that helped me was great. But, trailer wiring had been modified and the left/right turn signals did not work correctly. Had to fix it before my trip.
Jaime DI paid for a dolly and it did not come with one which made the unloading and loading that much harder. Not a good experience.
Lindsay YDefinitely will use again if needed. Easy to follow instructions for rental
Lidia BVery pleasant staff!!
rebeka w | Overall ExperienceIn a hurry to take your money, and doesn't prorate on your move out date only your move in. Owner locks your container after one day past bill due date, recommend putting 2 locks on your door!!! Oh and good luck finding someone in the office to pay so your not late, seems like one employee with his own imaginary hours
Christopher F | Overall ExperienceCharged up without our consent
Matthew W | Overall ExperienceVery good customer service. Keep up the good work for the next person
DOUG DExcellent service. Super nice and friendly. Noticed a tire was flat and switched trailers quickly. So happy with this experience.
JOEL DGood, safe storage facility.
Ronald B | Overall Experience