Customer Reviews for I80 Mobil
(U-Haul Neighborhood Dealer)

12 reviews

1600 New Lenox Rd   Joliet, IL 60433

(815) 722-3540

Office Hours

  • Mon-Thur: 7 am–2 pm
  • Fri: 7 am–1 pm
  • Sat: 8 am–2 pm
  • Sun: Closed
Special Operating Hours
  • 7/4/2024: Closed

Services at this Location:

Contact Us

(815) 722-3540

1600 New Lenox Rd
Joliet, IL 60433

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–2 pm
  • Fri: 7 am–1 pm
  • Sat: 8 am–2 pm
  • Sun: Closed
Special Operating Hours
  • 7/4/2024: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

This was my first U-Haul rental experience. This location had only one truck but it was exactly what we needed and it was very close to home. Only needed it to pick up a couch and it worked perfectly. Thank you!

David J 
Rating:
1.0

Booked uhaul and of course they change my pick up location. I planned to pick up a truck right next to where I needed to go (uhaul said they had a truck there available). But no, they change my pick up location to add another 30 minute drive and 30 minute back just to get a truck. Oh, and let’s not forget I had less than a quarter tank of gas. So had to fill up twice just to meet the level. Worst experience I’ve had with uhaul.

Mitchell S 
Rating:
5.0

Customer did not leave a comment.

John L 
Rating:
3.0

Stealing money from my card

Ashley C 
Rating:
5.0

Excellent service

Lino H 
Rating:
3.0

On my receipt I noticed I was charged 1995 for the rental and 1995 for the equipment. So it seems I was Double charged. But I will call your customer service and my credit card company to dispute this. But overall the U-Haul served its purpose for the day.

Yurlaunda T 
Rating:
1.0

Customer did not leave a comment.

Briana R 
Rating:
2.0

Gas was off than what contract stated and I questioned him about it he said don’t worry,I turn it in a day and half early and get dinged for 27.00 more gas because of the person that rented it to me.The washer fluid was also empty and the traction service light came on.Thank goodness I made the 1800 mile trip with nothing else going on with it.

steven c 
Rating:
5.0

Customer did not leave a comment.

Roberta R 
Rating:
4.0

Customer did not leave a comment.

Ashlei E 
Rating:
1.0

I need money back

Michael S 
Rating:
1.0

I ordered a $19.95 truck I paid for a $7 dolly and $14 insurance and $20 and change in miles and was charged OVER $100. The receipt showed other unexplained charges. When I went back to ask about it no ine had answers I was told "that's how it was charged". No other explanations. Such a rip off

Sonia G 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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