Great the lady up front speaks Spanish and very informative got me a quote and a reservation fast
OSCAR C
Customer Reviews for ICT Discount Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Asked directly if there was and how much is a milage charge, told there is none. When I dropped off the truck I was charged $1 per mile. That turned into $300 more than was budgeted for this trip. Not happy. Tried to get a smaller 15 foot truck but it wasn't mechanically safe. I received no call no heads up. Instead had to take a 25 foot, that was way too big for my needs and used much more fuel. The truck I was stuck taking performed well and was clean. She did set up my return location to where I wanted to pick up from so thank you for that.
CHARLES KSuper customer service
LISABETH HThe staff was incredibly helpful and informative. The location is excellent and the process was very smooth.
KALE W