The roof was leaking and caused water damage to a few of my items. The gas tank was less than half full. Rusty locks and the trailer was dirty. I had to sweep and swipe the truck cargo box before loading my stuff. Will not rent from this location again. Also since they have limited trucks you are less likely able to extend your rental period if you needed to.
TRANG N
Customer Reviews for Ice Box
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Charged for furniture pads and dolly I did not want, ask for or need.
CYNTHIA EYesterday, Saturday, January 24th, it rained very heavily in Houston, and the furniture, including the mattresses, got wet while inside the truck.
LIZMAIREN D