Rob was great to work with.
RON S
Customer Reviews for Immaculate Koncepts
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Make the virtual pickup process easier or make customers aware so they can go early to complete the process. I booked for 8:00 am but it took 20 minutes to actually get through the process. The reference verification is the stupidest thing. How amni supposed to know if my reference is going to be available right at that second for a call?
Justin ONothing, owner was busy pleasant and efficient got me on my way quickly very happy with my service and your equipment
RICHARD GThe owner was great and got us unloaded and on our way quickly.
Andris VA very helpful gentleman in Rob Triscari, and I appreciate his attention to his customers!
Stephen SAll ready a 5 Star
TIMOTHY TThis location was also friendly and accommodating, I would use and recommend this agent again. Great experience using U-Haul. Thank all of you!
RONALD MTried to do the check in via the app, and it would not recognize that I was at the correct location. Had to again call U-Haul directly for them to force the check in so I could drop off the truck. What is the point of doing things on the app when it doesn’t work.
Jessica SNothing
Stephen SEverything went very well. Rob was courteous and very helpful getting me the equipment I needed as well as explaining the information and requirements. He was a pleasure to work with, and much appreciated.
BARRY WKeep doing exactly what you are doing! clean, professional, and well informed. Thanks!
MATTHEW RThe Service was gerat! Worked around my time schedule to have the best service that you could have. Te equipment was extremely clean and serviceable.
JEFFREY AGreat service!
CYNTHIA LEasy in/out. Pleasant staff. Helpful during hookup.
CALBERT HThey were closed when I returned the truck even though they were supposed to open.
Charles FAlways a great location to deal with, prompt friendly service as always.
THOMAS SMake sure the tank has a full tank of gas. When driving a long distance and the first thing you have to do is fill the tank it kinda sucks.
STEPHEN IHave more pick up trucks available
DONNA JRob was outstanding! Excellent communication and customer service. He made the whole process so easy during the stressful time of moving to a new home. 5 stars plus!
Christopher RI’ve rented from this location many times, great service will do so again.
JOHN RMy only concern is that I have not received a copy from f my final bill. I think it should be provided the same day of returning the vehicle when the return place is open.
Bruce BClosed when I returned vehicle
Paul SThis is just a small place with a few trucks and trailers. The owner is exceptional, knowledgeable, helpful and friendly. I'd go out of my to rent here when I'm in the area.
Brad BAlways great service at this location
Thomas GAlway great service at this location
Thomas GNothing, thanks to Rob for the courteous and efficient service at pickup and drop-off.
Jeffrey CGreat and easy experience! Extremely friendly and quick service!
JARROD CThe only comment I have is that when I rented the equipment online I picked a location (as instructed) of where I could pick it up and drop it off and that didn't happen. I had to go elsewhere which was an inconvenience.
Amy CVery good thanks see you soon
Ricardo HDropped off after hours.
Bruce BGreat Experience
Steven PMr. Robert Triscari has very nice customer service and runs his business with professional ease. He is kind and friendly to get things done as planned. Thanks to Rob, my move went smoothly. DAN DAVIS
Dan DTruck was not perfect condition at rental. Rob expects perfection at return.
Donald LReally impressed by service. Excellent value proposition. Extraordinary staff. Only wrinkle was web site. Clunky and unresponsive.
James PSupport Rob
Joseph HBe available during posted hours. I rushed to get the trailer returned during open hours, only to find the location closed. This is the second time this has happened. No answer/ callback on the posted phone, either.
DAVID CNever any problems when using U-Haul
daniel rGreat fast service!
Collin GVery easy no hassle drop off.
David PI have probably rented moving trucks and trailers at least a dozen times over the years and this rental was probably the easiest and pleasant ever. Owner was very personable and professional
Jeffrey BLocation not open during normal business hours as advertised
Joshua KVery easy to deal with and very courteous. Would highly recommend to anyone looking.
tricia dGood customer service and very helpful.
Jennifer BMy experience as a customer was top notch! Rob went above and beyond helping me with my move. Thank you!
Eric S