I was charged 20 bucks for after hours drop-off services, which was not advertised in an obvious or upfront way before choosing where to drop the uhaul off when I was done. I dropped it off well before the selected time slot was over (several hours). I could have easily dropped it in a place that was actually open on a Saturday, but unfortunately I decided to try to be kind and leave it where I found it. Sadly that meant dropping back at a business that wasn't open on Saturdays. I have no idea whether it was the business or Uhual themselves that exacted this charge. I'll be sure to avoid dropping it off without a human there to receive it and charge me the correct amounts next time, which I anticipated may be an issue, but I went with it. Wrong choice.
JOSHUA W
Customer Reviews for Indoor Tropics LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great professional people
RUSSELL CThe app sucks. The people at the store were great.
LEILANI B