Good people and nice location and truck was clean
KATHERINE R
Customer Reviews for Ingleside Grocery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank you Mario for help
JASON MGood location
DAVID GI recommended this location for all my friends
KARL SSami and his family were very friendly and courteous to us, as well as other customers that came in to buy things from their mini-mart. The vehicle was exactly what we needed and well serviced. I highly recommend this location.
Archie HHave a U-Haul storage closer to this location and the college
SHANNON MSammy was friendly and helpful.
KETKI PThis location is deceptive. The owner or manager had the chance to tell us that he charges $20 to park on his lot which is wide open and never has a lot of customers. And is out in the open in a rural place. There is almost nothing around. Shame on them. You should prohibit this practice there. Also, I got an email saying the receipt was attached and it wasn't. I want to look at the receipt because I don't trust them. I also want a refund of $20.
SUZANNE HFantastic customer service ....
KAMELA Mvery friendly and convenient location.
SCOTT SSamy was great! We got excellent service with a smile!
DANNY MMario was very helpful
Katherine WGood team
TIMOTHY SI recommended this location for all friends
JASON GFriendly
Taniya eI like this people and the worker was helpful
JOYCE CVery helpful helped me and my father greatly
JULIO FGreat service
LaShelia PNice people
LESHAWN ANice guy and helpful
TIMOTHY MNice people
Sabyia TThe guy who works there is very nice and I would recommend this place to anyone who wants to rent.U haul
DAVID CFloors muddy, awful oder,
tonee mThe only problem I had was when I first rented the truck, it was at 3/4 tank of gas. I filled it back up to the 3/4 tank of gas. I was told I still owed more money in gas because it was "a little bit off". I was clearly looking at 3/4 tank of gas but he told me it had to be more than 3/4. 🤔 Anyway.... I had to spend another $10 to conveniently get gas at the drop off location. However, the guy took the money off my card but neither he nor I actually physically pumped gas into the uhaul 🤔 I feel like I was scammed even though it was for only $10, I need all of my money!
TANYA LPerfect place to rent a U-Haul from Fast friendly customer service
CURTIS CI didn't get a receipt when I asked for it. They didn't ask me if my email was the same. I felt like they overcharged me. I rented it after7:30 Thursday night. I was supposed to tuned it in yesterday. But I needed it one more day and I asked how much for an extra day and he said we will talk about ! They overcharged me and when I took the van back today. They was coming up with all kind of fees. The guy told me Thursday when I picked up the vehicle did I want insurance and I said ok but I don't see it on my paperwork. I was informed by my bank uhaul had took 291.00 I could have rented a truck from somewhere else.for that price and it was supposed to be 19.99 a day and I'm trying to understand why it costs so.much.
ARIEL GJust keep giving great customer service
CHRISTOPHER CNeeded a car trailer. Will rent it from them again.
RAMON FTake care of them stuff an they take of care you .thanks
ANGEL TI will recommend this service to others.
CLEMENTINE PNothing it was ok
KARL MThe trailer tires need to be replaced, there is uneven wear and they do not have sufficient tread to be road-legal. The belts on the tires are almost visible with the uneven wear.
PAUL KTruck was filthy inside. Representative said go find truck and wouldn't help. Another customer and myself were trying all the trucks by trying all the trucks by using our key to find the one it fits. Even went back inside to ask for help and he said its out there. Didn't get up to help me
Shelley DEasy and quick. Open late for returns great rental spot!
DUSTIN AI could have used some wifi connection because I phone signa was weak. This would have made the process much better. Also, you can get a hitch pulling that make it easer to get a trailer attach to a car. Customer service was doing a great job.
Stephen MService was Excellent!
JAVON MThe people running the location for u-haul were very helpful and friendly. I would use them again if I ever needed to rent a moving truck.
WILLIAM WSammy was very helpful in selecting the correct trailer for our job.
HARRY CWhat happened to fuel tanks being topped off.
JAMES WVery easy to work with. Plenty of options available to rent.
ALEXANDER BNice people who make your life easier thank you 👍
NAZAAM JVery personable and kind, super easy to work with. Highly recommend!
GARRETT BGreat people to deal with.
Maria CStore manager did an excellent job getting me situated with my U-Haul trailer. Thank You !!!
Daniel TThe U-Haul was not terribly dirty. The front had some type of animal hair cat/ dog. Overall the service was good and the gentleman who assisted me was very polite and friendly. I would recommend to friends and family.
GERALDINE FNa
Allen EEasy pick up.
Michael SNothing needs to be added. It was easy to get in and out.
Darryl WThere’s nothing to change about it the young man was very friendly helpful and professional I would use the service again!!!let not forget service with a smile!!!
ANGELA WGreat interaction. Very helpful and kind. Would recommend to anyone in the area
Daniel FI made a reservation for a U-Haul location 3 miles from my home. You guys end up sending me to a place out in the boonies 20 plus miles away from my house . This was poor service.
George TOvercharged
christy hNothing everything was acceptable
Sheila MKeep doing a good job
Deangelo SClerk was very friendly and got me in and out very fast. This location is the only one that had a car trailer that i needed to tow a whole car and the only location that opens early and closes late. No other uhaul place near me does that.
Luis GVery friendly and very helpful. Will use it again in the futures when it's needed.
Geoffrey DI’m not really sure why I ended up at this location??? I had a guaranteed reservation for ez-car car in Henderson when I booked this and the day before I left to got get my bronco it was sent 20 miles out of my way to pick tip here??? What is the use of the app saying it was the only place that had a guaranteed rental if I end up 20 miles away???!
Todd MThe location owner and his assistant were very friendly and provided quick service. Great attitudes as well.
Tywanda WDon't allow your agents to manipulate/ change the customer's booking without their consent.
VITO VGreat customer service. Pick up and drop off was smooth. And they really went out of their way to help me during the whole process. My reservation got mixed up and they got on the phone, corrected everything, and had me on my way. Must use them again! They were the best!
Jerwanda JGreat location!
jacob rthey were very pleasant and helpful
GERTIE WCheck-in and check-out is a breeze, equipment is in great condition, plenty of room to turn around, and the gentleman explained how to use the equipment. Thank you Samy
rene pQuick and easy to rent.
Cynthia P