Customer Reviews for Inside Storage Solutions

56 reviews

3 Mcelwain Ave   Cohoes, NY 12047

(518) 620-6165

Location Hours

  • Mon-Sun: 6 am - 10 pm

Services at this Location:

Contact Us

(518) 620-6165

3 Mcelwain Ave
Cohoes, NY 12047

Services at this Location:

Location Hours

  • Mon-Sun: 6 am - 10 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

HIGHLY impressed with everything about ISS. We had our stuff here in storage for almost 5 years, and we never saw it once as we were living abroad. I was never once worried about my belongings and the ease of communication was amazing. After getting our stuff out after 5 years, we have been impressed with how well everything held up over that time. Would 100% recommend

MICHELLE M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tessa K.  |  Overall Experience 
Rating:
5.0

Andrew was one of the most professional and customer service oriented people I know. He had thought of everything. Has mad everything easy and convenient

Barbara C.  |  Overall Experience 
Rating:
5.0

Exceeded expectations. Will rehire this company in a heartbeat.

Missy P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSEPH D.  |  Overall Experience 
Rating:
5.0

This facility is clean and safe. The facility is easy to enter with an electronic key. The building is all brick with new steel containers inside. It is brightly lit with trolleys to assist in move in. The owner is very responsive by phone and text.

Chrysa C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Andrei U.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert S.  |  Overall Experience 
Rating:
5.0

Andrew was amazing and helpful from start to finish! I continue to recommend him to other families that need this service.

Gina S.  |  Overall Experience 
Rating:
5.0

The facility was very helpful and did what it took to find the available space to make it work.

James P.  |  Reservation 
Rating:
5.0

One of the best storage places in the area

Matthew A.  |  Overall Experience 
Rating:
5.0

Very clean and secure:) Andrew the manager is very pleasant to deal with. . He goes above and beyond for his customers.

MICHELE C.  |  Overall Experience 
Rating:
5.0

Very clean, accessible, well lit and safe facility. Never had any issues reaching the staff when I started my contract or ended it. I would highly recommend Inside Storage Solutions.

TAMMY R.  |  Overall Experience 
Rating:
5.0

Owner is great!!!!

Albert S.  |  Reservation 
Rating:
4.0

The only thing I did not like was the small narrow stair way to the facility. I dont have good balance because of a foot surgery so navigating to the top was a bit uncomfortable to balance.

Denise M.  |  Overall Experience 
Rating:
5.0

Fully renovated indoor facility. Carts are supplied to move your stuff

aaron p.  |  Reservation 
Rating:
5.0

This was an amazing find! Andrew was wonderful, site was fascinating historically, access was incredibly convenient, & facility was immaculate. Thrilled I found this site and anxious to use it again.

kristy b.  |  Overall Experience 
Rating:
5.0

I would highly recommend this facility to anyone, wonderful staff and great customer service. We use the facility to store our son's college items over the summer. Always a wonderful experience.

BRIAN M.  |  Overall Experience 
Rating:
5.0

Helpful staff, easy to access, good range of choices for storage

Chris S.  |  Overall Experience 
Rating:
5.0

Thank you! See you next year.

Darrell C.  |  Overall Experience 
Rating:
5.0

Andrew was amazing and very receptive to helping me with anything

Christa G.  |  Overall Experience 
Rating:
5.0

Very very satisfied and positive

MOUNIR E.  |  Overall Experience 
Rating:
5.0

Andrew was super to work with - very flexible and explained all our options and charges. We rented a unit for the Summer for my son who goes to RPI. We are already planning to rent again next year!

Cara M.  |  Overall Experience 
Rating:
5.0

Price was perfect and ownership was easy to work with.

TARA D.  |  Overall Experience 
Rating:
5.0

Was a simple process to obtain unit and moved my stuff into storage unit the same day I reserved it online. Would recommend to everyone

MAXINE M.  |  First Impressions 
Rating:
5.0

Inside Storage Solutions is excellent, highly recommended. The owners are nice and thoughtful and the facility is clean and very safe. Nice Job!!

KATHRYN H.  |  First Impressions 
Rating:
4.0

Very nice and clean units. I would highly recommend this storage facility to others that need affordable storage options.

MILANNA R.  |  First Impressions 
Rating:
5.0

Super helpful, very clean building, I would definitely recommend their services. They made it a real breeze to get in ASAP, completely stress free!

MARY M.  |  First Impressions 
Rating:
5.0

Rating: A. After an initial hiccup with the online reservation I was able to access the facility. The manager, Andrew, was very helpful.

DANIEL B.  |  First Impressions 
Rating:
3.0

200 Character Length does not begin to allow for the outstanding customer service provided by Andrew. He went out of his way to be sure that I hung up the phone a very happy customer!

BETTY M.  |  First Impressions 
Rating:
5.0

Very smooth reservation and move-in process!

JOHN C.  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Self-Storage Icon
    Self-Storage

    We have the most coverage in North America!

Back
To Top