This particular location should offer more options of different size trucks. And I was charged a refuel charge because the representative said the tank was 3/4 full and it was not. I took a picture of the gas gauge rigth before I dropped the truck off.
TIKELA M
Customer Reviews for Interstate Storage of Lakeville LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Price per mile and price of quarter tank of gas
NATHAN MThis is such a convenient truck to rent for everyday things. Today, it was to haul 75 bags of mulch from Menards. Perfect.
Gary VThe truck is the right size for what I needed. It was convenient to rent. Emma was very helpful in getting me into the truck. It was a very good experience.
Gary VTruck was clean. Not so easy to drive. Weatherstripping on windshield needed repair. Lady in store was very capable and good worker.
alice gVery easy pickup and dropoff.
Douglas JInterstate did great but it was lousy experience with how U-haul handled my rental. I had reserved a 17 ft truck but failed to inform me the truck was in the shop even allowing me to checkin online without telling me. Since I had already reserved movers at 1pm I had to settle for a smaller truck with no blankets or other equipment to protect my furniture (which got scratched up despite the movers best efforts). I am thankful Interstate was available and worked efficiently with me on getting the truck and I do recommend them but I will be actively discouraging any one from using UHaul in the future.
Brian DCole was the reason we chose your site. We've used other sites and the person who assits at the desk is the most helpful. We really appreciated his help and support during this difficult time. Thank you;.
roger lI felt so frustrated and mistreated by interstate storage of Lakeville, When I rented U-Haul truck there’s customer service representatives cheating me. For 10’ truck instead of $ 27.99 she took $46 from my card. A good name is tone chosen rather than great wealth,good favor more than silver or gold. Specially in this crazy time!!! (Covid 19 )
Fura RNothing. You do everything great !!!
Chris SNice customer service by store help. Great truck!
Chris S