Customer Reviews for Iron Eagle Customs

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Iron Eagle Customs

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Steven R.
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Charles C.
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kevin W.
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Rob P.
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Greg C.
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Everything was great. Equipment was ready to go. Lady at the counter was very courteous and professional. Way better at this location than the last one I went to. Would highly recommend Iron Eagle Customs!

ERNEST H.
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David G.
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Rod W.
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Jeffrey H.
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Scott B.
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Oscar M.
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Randy L.
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It's a motorcycle shop. With only one guy working there doing his motorcycle business, which made checkout difficult. Truck had what sounded like a windshield leak, anything over 55 mph and it sounded like a horn was blaring continuously. If I hadn't had a set of headphones, I'd be deaf after 12 hours of driving. No cruise control. Uhaul needs to upgrade its fleet, seriously.

JULIE G.
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Fast & friendly!

Elizabeth C.
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I never got any of my money back

Dennis H.
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Arun K.
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pierce G.
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carri E.
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They were beyond helpful. He took his time explaining everything and was very patient in explaining contract.

Beth F.
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Mark B.
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The staff was awesome and the truck was perfect. It only had 1/5 a tank of gas, though, when I got it, so I was worried about running out before I could get it filled up again.

BRANDILYN N.
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Greg I.
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Beverly F.
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patrica R.
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RAMIRO J G.
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The truck has transmission problems and wipers need to be replaced As soon as possible Since are old and don't clean well specially in rainy day. Is touching the steel and the glass. Safety concerns...

Rebecca R.
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edward A.
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They did a good job hooked everything up check to make sure the lights work what else can I ask for

Harry B.
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pierce G.
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The tires on the trailer were bald.

John H.
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Mark B.
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great experience, easy transaction. good trailer at a good price.

Ron S.
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Gregory A.
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Raeann H.
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Valerie R.
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Rochelle R.
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Jim A.
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Everyone was very courteous. First time renting UHaul. They explained everything to us. Very good experience.

Debbie K.
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Katie P.
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The location was wonderful - very helpful and friendly. I requested a dolly as well as a furniture mover from uhaul and neither were included - this was not the location's fault.

Kent R.
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Quick and easy to pick up the rental trailer. Staff was courteous and answered all of my questions completely. It was a great experience.

Charles G.
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Very pleased

douglas O.
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Casey P.
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Didn't have any balls to purchase.. only had one trailer. Won't use this location again in the future.

June B.
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Neil B.
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Susan B.
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Ben K.
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Richard K.
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Dianna H.
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check-out process was very slow using the internet. Would have been much faster with a live person. check-in process was terrible. Internet didn't work. Called customer service and was on hold for 20+ minutes. Finally had enough and put the key in the box and left.

Matt V.
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Christopher B.
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James P.
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I picked up the trailer at approximately 5:00 p.m. on a Friday and reserved it for two days. I told them I would return it Sunday, which I did, but since they weren't open they charged me for an additional day. You need to notify customers if they are going to receive charges beyond what they expect. Thanks, Cliff

James T.
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The service and equipment was all excellent. The facility was clean and well maintained as well. A larger selection of U-Haul equipment would be nice for the future needs but they had exactly what I needed today.

Dan D.
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Great people to work with.

Russell G.
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Shawn P.
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Training seemed to be lacking there, I brought the truck back with more gas than I took it out with and asked if that would factor into the final bill and was not given a clear answer

Horace N.
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ronell J.
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The guys at iron cross took great care of me. I would definitely recommend them and plan on using them more in the future.

Naomi W.
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Jill S.
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Gene G.
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Kent S.
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Donna C.
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Great customer service and had exactly what I needed. Thank you Iron Eagle!!

Roy W.
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Debbie S.
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Terrence W.
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Total pros!! Will use again!! 5 stars!!

jack R.
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Tracy N.
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2 things. First, we were not given the trailer I reserved several months ago- while we were given an "upgrade/bigger size" this was NOT what we wanted. the bigger trailer causes lower mgp AND is harder to maneuver- I reserved MONTHS ago to ensure what I wanted. By the time you told me I was getting the "upgrade" it was too late to look elsewhere for what we wanted. Second, the pickup/dropoff location was NOT open the hours uhaul stated- they are actually CLOSED on Mondays- might want to update your website.

brad L.
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It would be nice to have the option for a 6 x 12 uncovered trailer for a one way rental. I was forced into a 5 x 9 an will have to make another trip from Lee's Summit to Branson.

CHRIS E.
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fast and friendly service.

Michael B.
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Jerry P.
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I think that the U-haul Company needs to make it clear that additional items such as blankets are charged per day!!! On the paper work, in plain view, it says that the charge for blankets is $5 per six, but it doesn't say "per day"!!! ??

Jeffery K.
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They were closed when I arrived so I did not experience the full service. All was good though.

KALIE R.
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The Gentlemen went out of their way to help me, even when Uhaul assigned my reservation to them when they didn't have my truck size and the app didn't acknowledge anything. I was there for an hour, mostly cuz Uhaul failed them. These guys were extremely helpful, funny and caring. They really went out of their way to make sure, that bad situation wasn't a nightmare.

LISA W.
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Vincent B.
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Took so long. Guy had no clue what he was doing 40 minutes to pick up. On the drop off they thought I stole the trailer because there was no record of it. Extremely horrible experience.

Debra I.
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They went above and beyond to help me. I will use them for my moving needs from now on.

Kevin S.
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If your drop off website had been accurate, we wouldn't have used up the $1.75 in had that you charged us for. We drove to 3 listed drop off locations that were closed before we had to call your number. The location they have is was not on your drop off website. Wtf uhaul.

No reviews have been submitted for this location.

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