Customer Reviews for Iron Eagle Customs
(U-Haul Neighborhood Dealer)

133 reviews

1100 SE Broadway Dr   Lees Summit, MO 64081

(816) 282-6567

Location Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 5/28/2022 - 5/30/2022: Closed

Services at this Location:

Contact Us

(816) 282-6567

1100 SE Broadway Dr
Lees Summit, MO 64081

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 10 am - 2 pm
  • Sun: Closed
Special Operating Hours
  • 5/28/2022 - 5/30/2022: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Kaylalea M. 
Rating:
5.0

Great Service! Very helpful and accommodating! I would rent from this location again and would highly recommend it to friends and family!

EMILY H. 
Rating:
5.0

They were Great!!

Jeanette J. 
Rating:
5.0

Nothing

david M. 
Rating:
5.0

Asked for a yellow receipt. We didn't have one, just contacted customer service.

Carol P. 
Rating:
4.0

Customer did not leave a comment.

Matt K. 
Rating:
5.0

Super quick serv

Michael H. 
Rating:
5.0

Customer did not leave a comment.

Christian K. 
Rating:
5.0

Customer did not leave a comment.

Lawrence C. 
Rating:
5.0

The agent was very professional and helpful with my service did a great job.

Gwendolyn E. 
Rating:
5.0

Customer did not leave a comment.

Keith J. 
Rating:
3.0

The rental location is at a motorcycle shop. It's confusing because there are no indicators of a U-Haul Representative at all. It took forever to find one. Also, the vehicle had the “check engine” light on. Lastly, my vehicle was double booked and I didn't receive a text for pickup instructions as the online reservation stated.

Michael R. 
Rating:
5.0

Customer did not leave a comment.

John Q. 
Rating:
5.0

Customer did not leave a comment.

Julie H. 
Rating:
5.0

Customer did not leave a comment.

Craig M. 
Rating:
5.0

Customer did not leave a comment.

Roger K. 
Rating:
4.0

Customer did not leave a comment.

Cindy M. 
Rating:
5.0

Staff was so nice it was refreshing. I'd have work done on my motorcycles based on how nice this place is.

Brandon B. 
Rating:
3.0

Customer did not leave a comment.

JACK E. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
4.0

Customer did not leave a comment.

Mike R. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey F. 
Rating:
5.0

Nothing, service was excellent

CHRISTOPHER B. 
Rating:
5.0

Customer did not leave a comment.

katie L. 
Rating:
5.0

Customer did not leave a comment.

Eric K. 
Rating:
3.0

Uhaul corporate was very messed up. Not this location, but correlated rentals. Local rep was great.

Scott W. 
Rating:
5.0

The people were very friendly and very helpful. We have rented equipment from here a few times already and each time, we had a very good experience and were very satisfied. We definitely recommend this place. A+++

SERGEY C. 
Rating:
5.0

nothing

Brenda J. 
Rating:
5.0

The lady that checked me in was so nice, smart, and informative! When we checked the lights on the trailer, all worked except the tail lights. She said it was probably the fuse blown in my truck. She was right! Replaced it and everything worked perfectly! Thanks so much!

Robert C. 
Rating:
5.0

Customer did not leave a comment.

john F. 
Rating:
4.0

Lower prices would be helpful $377.00 to rent a car hauler is very expensive

KIMBERLY F. 
Rating:
5.0

Customer did not leave a comment.

Jeff P. 
Rating:
5.0

Easiest time I ever had renting from uhaul. Highly recommend renting from this location!!

Kristi L. 
Rating:
4.0

I wanted to pick up my truck at an Overland Park, KS or Lenexa, KS location...but this Lee's Summit, MO location ended up being a well-run location with a knowledgeable representative, who handled my truck rental agreement and check-out professionally and without any problems.

DAVID M. 
Rating:
5.0

Very good

Victor G. 
Rating:
4.0

Truck wasn't that clean but associate addressed it so we wouldn't be held responsible

OTTO V. 
Rating:
5.0

Great experience! Iron Eagle Customs was so helpful! I would definitely recommend to others!

Shauna Y. 
Rating:
5.0

Customer did not leave a comment.

Carolina R. 
Rating:
5.0

Customer did not leave a comment.

Danny O. 
Rating:
5.0

Customer did not leave a comment.

Danny O. 
Rating:
5.0

Nothing to improve. Service was perfect! Even took the trailer backa day early, after hours and someone was there to help!

Jeff P. 
Rating:
5.0

Very helpful. Thank you.

Robert P. 
Rating:
3.0

Customer did not leave a comment.

robert K. 
Rating:
3.0

The young lady that handled the transaction was very nice and helpful. The had the equipment we were looking for but I only saw one other Uhaul lvehicle on site.

lisa B. 
Rating:
5.0

Super easy to deal with, highly recommend this location.

Scott R. 
Rating:
4.0

Everything went well. Staff was very nice, she hooked up the trailer, demonstrated how the latches worked and unhooked the trailer upon our return. The trailer pulled very smoothly.

Robert B. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Great team, who welcomed me and helped with auto transport unload and waited for me to arrive as I was about 10 mins late! So thankful

Monique O. 
Rating:
5.0

Customer did not leave a comment.

joe H. 
Rating:
5.0

Customer did not leave a comment.

Marcus R. 
Rating:
5.0

Customer did not leave a comment.

STEPHEN C. 
Rating:
5.0

There was a couple blunders on the uhaul on both sides upon arrival along the drivers side and the corner of the passenger side. But other then that had a full tank of gas , clean, ready to load and go for our long trip. Thank you with the help with Miles .

regina D. 
Rating:
5.0

Girl at the desk was helpful and very courteous

Charles B. 
Rating:
5.0

Customer did not leave a comment.

Patricia K. 
Rating:
5.0

Customer did not leave a comment.

Steven R. 
Rating:
5.0

Customer did not leave a comment.

Charles C. 
Rating:
5.0

Customer did not leave a comment.

kevin W. 
Rating:
5.0

Customer did not leave a comment.

Rob P. 
Rating:
5.0

Everything was great. Equipment was ready to go. Lady at the counter was very courteous and professional. Way better at this location than the last one I went to. Would highly recommend Iron Eagle Customs!

Greg C. 
Rating:
4.0

Customer did not leave a comment.

ERNEST H. 
Rating:
5.0

Customer did not leave a comment.

David G. 
Rating:
5.0

Customer did not leave a comment.

Rod W. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey H. 
Rating:
5.0

Customer did not leave a comment.

Scott B. 
Rating:
5.0

Customer did not leave a comment.

Oscar M. 
Rating:
2.0

It's a motorcycle shop. With only one guy working there doing his motorcycle business, which made checkout difficult. Truck had what sounded like a windshield leak, anything over 55 mph and it sounded like a horn was blaring continuously. If I hadn't had a set of headphones, I'd be deaf after 12 hours of driving. No cruise control. Uhaul needs to upgrade its fleet, seriously.

Randy L. 
Rating:
5.0

Fast & friendly!

JULIE G. 
Rating:
5.0

I never got any of my money back

Elizabeth C. 
Rating:
4.0

Customer did not leave a comment.

Dennis H. 
Rating:
5.0

Customer did not leave a comment.

Arun K. 
Rating:
5.0

Customer did not leave a comment.

pierce G. 
Rating:
5.0

They were beyond helpful. He took his time explaining everything and was very patient in explaining contract.

carri E. 
Rating:
4.0

Customer did not leave a comment.

Beth F. 
Rating:
5.0

The staff was awesome and the truck was perfect. It only had 1/5 a tank of gas, though, when I got it, so I was worried about running out before I could get it filled up again.

Mark B. 
Rating:
3.0

Customer did not leave a comment.

BRANDILYN N. 
Rating:
5.0

Customer did not leave a comment.

Greg I. 
Rating:
5.0

Customer did not leave a comment.

Beverly F. 
Rating:
5.0

Customer did not leave a comment.

patrica R. 
Rating:
3.0

The truck has transmission problems and wipers need to be replaced As soon as possible Since are old and don't clean well specially in rainy day. Is touching the steel and the glass. Safety concerns...

RAMIRO J G. 
Rating:
5.0

Customer did not leave a comment.

Rebecca R. 
Rating:
5.0

They did a good job hooked everything up check to make sure the lights work what else can I ask for

edward A. 
Rating:
5.0

Customer did not leave a comment.

Harry B. 
Rating:
5.0

The tires on the trailer were bald.

pierce G. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

great experience, easy transaction. good trailer at a good price.

Mark B. 
Rating:
5.0

Customer did not leave a comment.

Ron S. 
Rating:
5.0

Customer did not leave a comment.

Gregory A. 
Rating:
5.0

Customer did not leave a comment.

Raeann H. 
Rating:
5.0

Customer did not leave a comment.

Valerie R. 
Rating:
5.0

Customer did not leave a comment.

Rochelle R. 
Rating:
5.0

Everyone was very courteous. First time renting UHaul. They explained everything to us. Very good experience.

Jim A. 
Rating:
5.0

Customer did not leave a comment.

Debbie K. 
Rating:
3.0

The location was wonderful - very helpful and friendly. I requested a dolly as well as a furniture mover from uhaul and neither were included - this was not the location's fault.

Katie P. 
Rating:
5.0

Quick and easy to pick up the rental trailer. Staff was courteous and answered all of my questions completely. It was a great experience.

Kent R. 
Rating:
5.0

Very pleased

Charles G. 
Rating:
4.0

Customer did not leave a comment.

douglas O. 
Rating:
3.0

Didn't have any balls to purchase.. only had one trailer. Won't use this location again in the future.

Casey P. 
Rating:
5.0

Customer did not leave a comment.

June B. 
Rating:
4.0

Customer did not leave a comment.

Neil B. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top