Customer did not leave a comment.simon T.
Customer Reviews for Iron Hills Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.CLINTON R.
Locked gate, not able to get in after hours to drop equipment off. Sign on gate says you must drop inside gate. No gate code was given, no one answered phone after multiple calls. Dirty sketchy location, will not recommend.Jeffrey M.
All goodJEFFERY F.
The truck needed a muffler real bad and that affected the driving. It also needed an alignment as the steering wheel was tilted and front of the truck was full of bug guts.MUHTDI QASSAM A.
Customer did not leave a comment.STEVEN F.
Customer did not leave a comment.Kaden E.
It took 25-30 minutes to locate the person in charge of the Uhaul. We had to search for them on the property. We heard loud music, which we followed to a building, knocked on the door, no answer. My husband opened the door an walked inside and I followed him. The room was full of cigarette smoke, a 2 teenage kids ran to the back of the building. We asked if they knew where we go for the Uhaul rental, a man said we were in the right spot. I gave him my information, he asked for my form of payment and to sign here. He yelled to a gentleman in the back corner to pull the Uhaul up front, the gentlemansaid NO!! The man yelled it again and the other gentleman, this time he got up and walked outside. He came backtossed the Keyes on the desk and walked back to the corner. The man handed me the Keyes and said have a good day! We walked out! We should outside wondering which Uhaul was ours!! Finally we found it, I took some pictures of it and my husband got inside and drove way. Very disappointed in the lack of customer service, walking the property for 25/30 minutes looking for help and smelling like cigarette smoke the rest of the day!!Debra C.
Did a good job.Kim Clayton F.