Great customer service.Joseph B.
(U-Haul Neighborhood Dealer)
North Ridgeville, OH 44039
- Mon-Tue: 7 am - 6 pm
- Wed: 7 am - 12 pm
- Thur-Fri: 7 am - 6 pm
- Sat-Sun: 7 am - 12 pm
Special Operating Hours
- 1/18/2021 - 1/19/2021: 7:00 am - 3:00 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Christopher M.
Customer did not leave a comment.Philip H.
Customer did not leave a comment.PATRICK C.
Customer did not leave a comment.Steffani M.
Customer did not leave a comment.SANDRA B.
Customer did not leave a comment.Robert B.
I always have a good experience here. People are friendly and prices are goodmary J.
Very friendly and helpful people at this locationThorne M.
The car transport was an older model that had a very noticeable vibration.joseph M.
The guys were very helpful. They had all the necessary paperwork ready and waiting. They hooked up and then unhooked the trailer. They asked how everything went. Great experience.William B.
Thank you for the great service and quick pick up of truck.Marta C.
Great customer service.FRED M.
Friendly and professional! Good experience! Thanks!Lorena E.
Customer did not leave a comment.AMANDA L.
Excellent customer service!Lori O.
The guys at Irrigation Consultants are Great! They go out of their way to make sure all the UHaul equipment is working correctly and they are very Helpful. I would recommend them to anyone and will use them again in the future.Leonard D.
Nothing! Job well done!!!Donald M.
Very kind, down to earth gentleman, Lucky, helped me with my rental. No issues with pick up or drop off. Will definitely go through this location again.Hannah M.
Customer did not leave a comment.Alex Y.
Customer did not leave a comment.Nicholas R.
Outstanding service, Gary was great to work with!Shawn K.
Gary was a great help!!!!traci T.
Great service, as always. Easy rental experience. Highly recommended!.John D.
Customer did not leave a comment.Bill S.
Gary was friendly & hooked the trailer up then made sure I understood everything before I left.Joe F.
Firstly the Uhaul Smelled of gasoline and we were moving household goods, as it apparently was used for power equipment by the previous user. Uhaul should have been verified this unit was fit to be used for household goods use.Keith C.
Customer did not leave a comment.Paul L.
Customer did not leave a comment.earl T.
Very professional and helpfulBarb P.
I've rented many trucks from irrigation consultants - always super nice and accommodating. Great people.JIM B.
No improvement necessary. The customer service was outstanding!David P.
Customer did not leave a comment.Jeffrey H.
Check all lights on trailers and make sure they are in full working order before you let them leave the facilityDave M.
I cannot say enough good things about my mobile pick up of my U-Haul truck. Everything was as smooth as clockwork and it was no trouble at all. The pick up and drop off we're both easily done. Who ever dreamed up this system should be given the medal!Sean B.
Gary was extremely professional and helpful.Amy R.
I rent about twice a month from many different locations depending on where the equipment I need is available. This location is a bit far for me, but the service was by far the best ! The checkout process was quick and efficient taking only a few minutes rather than the usual 20 minutes at other locations. I HIGHLY recommend this location for Uhaul rental and the other locations should be as efficient as they are.John R.
Not a thing. Great serviceDavid H.
Not a thing. The whole process went very smoothly and the truck was ready when promised. Gary was very helpful.Edward B.
Customer did not leave a comment.Ian W.
great salesperson.Hank C.
I really can't think of anything. Gary is always helpful and friendly.Kevin O.
Very nice peopleIsmael D.
Customer did not leave a comment.Amy R.
Friendly, efficient process.Gary D.
Minimal interaction with employee. We dropped truck off a day early, but the truck wasn't checked in as returned until next day. Was a little stressful to see that it wasn't showing returned in the app. So, just a neutral review.Joseph M.
The name of the U-Haul place was specialscapes. The employees were super friendly and accommodating. I highly recommend them for U-Haul services and even their primary business - landscaping, lighting etc.BENJAMIN S.
The gentleman at Irrigation Consultants that was there to assist us was absolutely fantastic. He was super polite and very informative with all the "extra" information we needed. He was sure to tell us about the "tricky things" that often come up in case we had questions throughout the day, which was awesome. I wish more customer service agents were like him. He was also quite funny with his jokes that we loved. He was so great!Lindsay A.
Give some free mileageMichael D.
Make sure you have the equipment there. I had a reservation some other location, after being ducked around for almost an hr they finally found the one at this location and Lucky and his brother Gary are good dudes and if ever have a need I'll only deal with these guys. And the traffic lady sent the text to the wrong phone and when I called to ask her where the text was she told me she sent it to me and argued with me when I said I didn't get it.Gregory W.
Customer did not leave a comment.tom S.
Customer did not leave a comment.Roger N.
Gary was really great and took extra care to make sure the truck was sanitized before our use. We'd definitely use this location again for our next u-haul rental.Cody D.
Customer did not leave a comment.Robert B.
Customer did not leave a comment.MICHAEL S.
The staff was very friendly and helpful!Bruce S.
Customer did not leave a comment.Jerry M.
Customer did not leave a comment.David A.
Customer did not leave a comment.Leann M.
George was very friendly and helpful!Lisa G.
Gary has excellent customer service. He made sure I had everything I need before driving off and granted me extra time on the truck rental which I needed to move all my stuff. I would definitely go back to this location again for future rental needs.Jonathan W.
Customer did not leave a comment.ANANTH P.
Customer did not leave a comment.Christopher N.
I will always go to this location FIRST, Gary is professional, friendly and helpful. The equipment is always clean and I never have any problems picking up or dropping off a rented UHaul. Thanks Gary!Maura K.
Customer did not leave a comment.John M.
Customer did not leave a comment.Donald B.
Nothing at all! Gary did a great job!tom T.
They were great at Irrigation consultants Uhaul. Couldn't have been any better. Craig FoltinLEONARD F.
Other than the parking lot being in rough shape. Everything else was perfect. The guy behind the counter took care of me and answered all of my questions.Joe F.
When faced with a situation that can be stressful like moving to another city during a pandemic, it is so nice to work with professional people and rent excellent, clean, reliable equipment!jane D.
While not necessarily a choice of this location, the unit I rented was pretty old and the latches were not the easiest to operate, but overall the unit worked out well. Inside was clean The operator, Lucky, was extremely helpful, staying open later to accommodate a glitch I encountered and then helping adjust the hitch for maximum use. I am grateful for thatDaniel F.
Lucky provided us with a great experience from pick up to drop off. Convenient, helpful and flexible. Thank you very much!Charlotte C.
Everything was greatJAMES P.
Customer did not leave a comment.Richard S.
Customer did not leave a comment.Nathan W.
The gentlemen that worked there were extremely helpful, courteous, answered all questions thoroughly, went way above to be sure we understood, were satisfied and happy and were just pleasant!Marci O.
Very pleasant experience. Fast and friendly and gone in just a few minutes A-1Steven S.
Customer did not leave a comment.ANDRES M.
Customer did not leave a comment.braden E.
Customer did not leave a comment.Jeff L.
No improvement necessary.MICHAEL K.
Excellent service. Thank you!Melissa H.
Customer did not leave a comment.Cynthia B.
Gary at Irrigation was Wonderful. Really was concerned with my satisfaction. Explained everything and answered questions thoughtfully.gerard B.
Customer did not leave a comment.Samuel M.
Customer did not leave a comment.SUSAN D.
Super friendly and great service - highly recommend!!!Leslie A.
Easy Peary drop off! We were greeted handed our keys and than off we went!! I was emailed my invoice for my extra miles over and no problem!Denise F.
Gary was really pleasant and such a sweet man. I was nervous going in but he made me feel 1,000x better! Very knowledgeable on products, professional and just had excellent customer service all around. Thank you for making what was a horrible week into a wonderful day ðŸ’›Christina S.
We think [my husband and I],the experience was so smooth and easy. The cost was fair. Gary explained every detail to us both, no surprises.Great job Gray! :]dennis Y.
Customer did not leave a comment.TIMOTHY W.
Gary, manager of this station, is a great Rep. For Uhaul and his own company. Loved working with him!Tom D.
Owner showed up to confirm the online was working well. Very friendly and helpful.MARK B.
Customer did not leave a comment.Caroline C.
Customer did not leave a comment.MARK S.
Customer did not leave a comment.Archie O.
Customer did not leave a comment.Glenn P.
Customer did not leave a comment.BRIAN M.
Customer did not leave a comment.MARY K.
the entire rental process could not have gone better.John J.