Customer Reviews for IStorage Collinsville

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of IStorage Collinsville

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Melanie A.
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Customer did not leave a comment.

Edwin R.
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Have employees wear masks please!

Dee B.
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Customer did not leave a comment.

RON J.
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Customer did not leave a comment.

Shelby F.
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Did the reservation online and it took every bit of an hour to get it cleared up with U Haul and the pick up location.

Mark W.
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Perfection!

Lucas M.
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Truck was dirty. Driver's side door would not lock/unlock from exterior.

Jesse O.
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Customer did not leave a comment.

Jeffery P.
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Customer did not leave a comment.

vicky A.
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Margo at IStorage was only interested in getting her money and getting me out of there. She explained NOTHING, DID NOT tell me the truck was due back in 24 hours, that I had to fill the gas tank before returning, that I only had 30 miles, NOTHING. I was in a hurry, moving out of a townhouse rental into a new home and did not read the tiny print contract and was charged an additional $60.

Bradley W.
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Customer did not leave a comment.

LaVondia B.
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I picked up on Sunday and the dolly that I requested was not in the truck. I had to go back to another location to pick it up. Then when I returned the truck I was charged for going over the mileage and this would not have happened if I didn't have to make an additional trip to pick up the dolly.

IBRAHIM H.
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Customer did not leave a comment.

Kyle J.
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I was charged an $20 for turning the truck in at 3:30 when I was told that it needed to be back by 4.

Monica S.
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Young lady Margo was awesome and very kind She worked with me in an emergency situation I would recommend IStorage

Jorge R.
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Customer did not leave a comment.

Gloria F.
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The location was a storage unit. The lady there was nice, but not what I expected. The original place I was suppose to pick up the truck had several trucks but he said I had to rent through him not the company. I was told no AAA or ARP discount but I could ask when I picked up the truck. She said only main UHaul could do that.

Steven T.
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The personnel was great she really knew her job and was very kind what a great experience

John M.
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Everything went superb. Thanks so much to Margo (sp?) and Mike. Great truck. Thanks, John Mc.

David S.
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Customer did not leave a comment.

Edward M.
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Customer did not leave a comment.

Charles P.
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I purposely filled out the express check in to avoid delays at the pick up location - only to arrive and repeat the whole process. What's the purpose of the express if it's not express. I'm not happy. Fix this !###

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