Customer Reviews for iStorage Fiddlesticks

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of iStorage Fiddlesticks

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Tom H. on

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Stu L. on

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Robert R. on

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Great service. Thank you.

Michael C. on

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Box of truck had grease on the floor. Kind of slippery and dirty. Previous renters had put some boxes down. Otherwise rental location was fantastic

David V. on

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Arnell P. on

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I arrived to pick up the truck after a long flight from Washington D.C. The internet was down and it took over 45 minutes to complete the rental agreement. The truck was very dirty. Full of smashed love bugs. The windshield was covered with it. Backed on so it was very difficult to clean. The agent didn't do a walk around. Truck performed well mechanically but had a leak in the attic area during a storm.

Dale L. on

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Quick and easy pick up and friendly staff. Very convenient location near the airport.

Andrew B. on

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Everything went well. Thank you!

Lori B. on

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Andres A. on

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¡Gracias por tu ayuda!

JEFF M. on

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Anthony J. on

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Robert R. on

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Excellent service and staff!

Richard K. on

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Great location!

Anthony G. on

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Ron T. on

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I did not get the appliance dolly that I ordered and they did not have one. The credit has not been processed, and they did not list the proper drop off location that was already filled out.

Donald K. on

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Not a thing I was very satisfied Robert and his female assistant was very nice and helpful very nice team

Mike S. on

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Excellent staff and great facility

Frank M. on

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John H. on

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Louis B. on

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Mike S. on

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lawrence L. on

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Rebecca E. on

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Customer Service was outstanding. Rob was very helpful. Thank

Rebecca E. on

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Excellent experience but why am I answering in Spanish? I don’t speak it ?!

Noe F. on

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Jason G. on

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Thank you iStorage!

Thomas M. on

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Upon arrival we found out that this location did not have the size truck we ordered nor the furniture dolly we ordered. We ended up having to take a larger truck. They took the charge for the dolly off the bill and gave us one from their storage business. We were also offered the "safe move" insurance, which we declined only to find out that we were charged for this anyway. We were marked down as having a full tank of gas but when getting in the truck, it had less than 3/4 of a tank. When we asked about the milage (this was a one way move), we were told there was unlimited miles. However, when we dropped it off, we were charged for milage over the base amount (granted it was only $2.40). Finally, we weren't even walked out to the truck which was parked in the back of the property. When we got to the truck it obviously hadn't been cleaned or attended to in quite a while. We had to clean all the dead leaves off the truck and the cab was sticky with was we assume was spilled soda. Unfortunately, we had flown in from out of town to move our daughter, were on a tight schedule and therefore, didn't have the time to argue over these issues. We have used U-Haul multiple times in the past with positive experiences. The two individuals at the location were very nice but overall this was a bad experience, cost us more than expected and we would not recommend this location to anyone.

Angela D. on

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Carol M. on

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Richard V. on

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Eric R. on

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Great facility with really nice people working there. It was a pleasure to have my things in storage there. Joyce Carden.

Amy W. on

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Courtney M. on

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