Customer Reviews for iStorage
(U-Haul Neighborhood Dealer)

18 reviews

5425 N Fry Rd   Katy, TX 77449

(832) 529-3252

Location Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 10 am - 5 pm
  • Sun: Closed
Special Operating Hours
  • 10/24/2021 - 10/25/2021: Closed

Services at this Location:

Contact Us

(832) 529-3252

5425 N Fry Rd
Katy, TX 77449

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 10 am - 5 pm
  • Sun: Closed
Special Operating Hours
  • 10/24/2021 - 10/25/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Good business Ideas

MURPHY M. 
Rating:
2.0

1st time ever using the self check app and it worked great. When I returned the truck,I had an issue returning the truck on the app. I asked the worker when am I doing wrong. She bearly assisted me and left the property for the day.

Sergio H. 
Rating:
3.0

Front desk staff not friend and does not seem to be happy in their position

LATARSHA H. 
Rating:
5.0

Nothing, Awesome Customer Service

DEBORAH I. 
Rating:
2.0

Customer service was very bad..the employees were lacking in friendly service.. no greetings just what do you need.. no smile, just I'm here.

Shelia H. 
Rating:
5.0

Customer did not leave a comment.

ROGER F. 
Rating:
1.0

Better customer service agent and a better regional agent would help also

Brian G. 
Rating:
1.0

Customer did not leave a comment.

LaToya K. 
Rating:
5.0

Customer did not leave a comment.

CAMILLA C. 
Rating:
5.0

Customer did not leave a comment.

KENDRA R. 
Rating:
5.0

Uhaul pick up app was terrible it caused a hr delay to pickup

Rodney M. 
Rating:
2.0

Better customer service and assistance.

RHONDA P. 
Rating:
5.0

Customer did not leave a comment.

MOHAMAD S. 
Rating:
5.0

Thanks to Jawana Head, property manager for helping me with the application to rent. Your application is Not customer friendly. Without the aid of Jawana i would have been their hours. So thanks to her an u.haul will b my second choice n the future.

clarence E. 
Rating:
5.0

Hi someone with a better attitude

TRACY W. 
Rating:
3.0

When I dropped off my keys yesterday 6/10/2021 @ 10:20 am, the black girl at the front desk was extremely rude. I was asking questions about my rental cost because we were charged but it was showing a different amount when I turned my keys is and she was very short and seemed to have an attitude. I didn't like that and she does not represent your company that very well.

RENEA M. 
Rating:
5.0

Customer did not leave a comment.

PEARLINE W. 
Rating:
5.0

Customer did not leave a comment.

Lester N. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top