App is slow and the current lock and lock box at facility are getting rusted so it is difficult to open.
Mario P
Customer Reviews for iStorage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Heather was amazing and very helpful!!! Excellent customer service location and truck rented was very clean!!!
LUIS RThe people were not very friendly and very critical about everything. We had swept out the rear of trailer and because there was dirt particals they wanted it swept out again. Seemed a little over the top.
Todd WHeather provided attentive, excellent customer service. Thanks!
Constance GCheck the truck battery. We had to jump the truck after it was loaded because it wouldn’t start.
Allison CHeather was extremely helpful and courteous helping me with my rental
RICK RAwesome place to rent
Louis RNothing
CUAUHTEMOC RThe pickup was not as easy as it should have been. Returning sucked. The app would not accept my pictures and the emouee had just left for lunch. I had to wait 50 minutes for her return and then it took her 30 minutes bc she couldn't get it to work. Wasted an hour an a half. Everything was great except the app. It sucked.
Eric B