Customer Reviews for Iva Quick Stop

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Iva Quick Stop

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Sandra S. on

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Convenient but tight parking. Location at a very busy convenient store. No designated parking for Uhaul. Owner of the store was very accomadating and friendly as well.

MARK B. on

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Dave h. on

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The equipment did not seem to have been serviced in quite awhile. The emergency brake was tripped, no one on sight knew how to reset it, so I did it myself. The wiring was damaged, but there was a new connector available to install. I do not believe the brakes were working at all. 3 of the tires were low on air pressure which I took care of as well. I would not have taken the trailer but there were no others available in my area.

Raymond A. on

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ROBERT F. on

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24 hour rentals to keep from being rushed .

. on

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I was routed 60 miles out of my way to pick up truck. I was not reimbursed for extra fuel as promised. Instead, I was charged $35 for 4 gallons of gas!

wendy u. on

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Jim L. on

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Shorten wait time

John N. on

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all was well

HENRY M. on

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It was great! Very quick and convenient for an in town move. Great service great truck.

BAMBI T. on

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Tamara H. on

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Thomas D. on

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janice M. on

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Kenneth H. on

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I had to go into a liquor store to get the manager to do the paperwork for my rental. Then I had to stand with a rack of Hustler magazines on my right and a rack of adult videos on my left while the manager went through the paperwork. Both men who worked there were very nice, but it was a humiliating experience, and I would never have gone through with it if I hadn't desperately needed the rental that night. But it will never happen again.

steven r. on

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Edwin R. on

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Paula A. on

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He did not communicate well.

Rhonda D. on

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Andrea B. on

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Yvonne B. on

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stephen f. on

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Make sure tires are good. I rented an auto transport from this location to pensacola fl. I had to plug the tire before I left, and one time on my trip. I had to finally find a place in Montgomery AL to get the tire replaced.

Brennan W. on

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Harry did not inspect my hitch, nor help me load the trailer. He also changed my rental from a one-way, which I signed up for online and confirmed, to an in-town rental, causing me to have to call customer service several times to try and get my rental sorted out. The customer service representative had to cancel my entire order to fix the problem and create a whole new rental contract.

Don M. on

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Took 45 minutes to check out because lady kept stopping to help other customers for their liquor store. We had to go into their storage room and get our own blankets and hand truck and appliance dolly. Then she could not print a contract and had us take a picture of it on the computer. The blankets were dirty.

gary b. on

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Donald D. on

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shandon s. on

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I picked up the rental on sunday at 12p.m. and returned it on Tuesday at 8a.m. that's right around 44 hours but I was charged for 3 rental days. I'm just wondering how this is possible.

Jack w. on

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William T. on

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Stephen S. on

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Thomas D. on

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Great customer service.

GERALD S. on

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WILLIAM S. on

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WILLIAM S. on

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Michael R. on

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I had to move 3 car dollies to get to my equipment. Then I had to ask the homeless person sleeping in one of the trucks to help pull out my trailer as it was wedged in the mud. No help at all from the store personell.

GEORGE K. on

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Very friendly, definetly will be going there for any future U Haul needs. U Haul needs more dealers like him. I was originally going to rent from a dealer in Anderson SC that was supposed to be open at 7 AM but no one was there and as of 10 AM still no one there

Earl W. on

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DANIEL K Y. on

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