Awesome experience! Absolutely saved the day after total fail from another location down the street.
Dean A
Customer Reviews for J And J Trailer And Equipment Sales
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Ethan greeted me upon entering and processed my reservation quickly. I was on the road in less than 15mins.
CHRISTOPHER CVery friendly and helpful! Would rent from this location again.
JOHN FI rented fromJerad and he was great. Everyone I dealt with at J and J were friendly, easy to deal with and professional. I would highly recommend them and certainly use them again.
BART MJerad from J & J Trailers and Equipment Sales was fantastic. Was already stressing over the move and the weather and he went out of his way to get me what I needed in the midst of a snowstorm. Cannot thank that man enough for everything he was willing to do for me and the other gentleman renting that day. Wish I could give more stars.
ZACHARY BExcellent service keep up the good job
CRAIG AFriendly and professional.
Wayne SBrandon was amazing
Kaylynn HAgain super friendly gentleman who made the dropoff experience seamless and would definitely rent from u-haul again.
Cathy PEthan was great to work with. Had dropped off the evening prior and forgot my insurance cards I had with me. He helped me get them back out of the truck rental.
Terry DPrevious reviews stated it was hard to find this location - but I disagree. It had good signage and I had no trouble finding the business. The two men who were there were extremely nice and helpful! I would definitely recommend this dealer.
Linda MExcellent location for a pickup or delivery! The staff was friendly and very knowledgeable
Steve RI would add a little description once you turn on Thompson road where to go . If the corn would have been higher you would never see the building and parking space . But overall the drop off was easy on the app and drop box is in plain sight .
Guy JTook very good care of my needs and helped me with everything that I needed!!!
Todd DExtremely friendly staff!
Fountain MI tried to use mobile check in/out and the service was terrible at their location. The GPS on my phone wouldn't recognize that I was there and Safari kept booting me. Even after calling Uhaul my phone still wouldn't cooperate. Luckily there was a very nice man at J & J that helped me get the truck keys from the lock box. I had to call Uhaul to check the truck back in and they were helpful. If not for the terrible phone service, It would've been a great experience.
Kim B