Customer Reviews for JH Walker Ent Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of JH Walker Ent Inc

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Jerry W.
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Great U-haul dealer!

RICKEY T.
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Everything was great.

Tana C.
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Excellent service, clean equipment, friendly staff!

William R.
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Customer did not leave a comment.

PRENELL L.
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Brenda R.
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DEEDEE D.
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CHARLES D.
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Jerry W.
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Very friendly, nice and customer acomadating.

BENJAMIN H.
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CLYDE S.
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We have used JH Walker UHAUL for many, many years. The nicest staff, the cleanest units, the most helpful folks. Extremely professional. They always have the size we need for local or long distance moving,

FELIPE R.
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Closed for the day

Karen W.
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Lucille K.
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MARY R.
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Very friendly staff

David L.
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CELIETHA D.
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GLORIA V.
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MARK C.
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MICHAEL M.
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Robert H.
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Courteous personnel

Karen W.
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Kasey B.
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RICHARD M.
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Craig D.
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tony M.
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Deanne T.
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janice J.
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OLGA W.
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Herbert C.
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william J.
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CHRISTOPHER L.
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Katie B.
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I had asked the employee what the charge was for extra days and he gave me what he “thought” it was. I notified I would most likely be keeping it extra days and he sent me on my way. However, when I did not return the trailer “on time” I was told I needed to have the return day adjusted. I'm wk seeing why the Georgia employee didn't do more on his part to change the date or notify me that I needed to call in and have it changed

Donna W.
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Walkers has always been there to help we use them often

WILLIAM W.
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elizabeth M.
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robert W.
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They go out of their way to accommodate the customer, and that is why I am a return customer!

ricky T.
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jerry F.
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GREGORY S.
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DALLAS N.
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Nina S.
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Ali S.
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arthur H.
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Excellent customer service and helped me find just the right size for what I needed. Very clean and well maintained equipment and a pleasure to do business with. In and out quickly and worked perfect for what I was doing. Thanks

nat M.
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nat M.
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James C.
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jonathan W.
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CHRISTINA B.
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LESLEY P.
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Lamar B.
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This location was very clean and presentable. Staff was available for assistance and very professional. I will revisit this location.

Karen N.
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Fantastic experience overall! The cargo van was easy to drive. The pick up process was quick and easy, less than 15 minutes! Excellent customer service. No problems and will definitely use JH Walker again!

John S.
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Very friendly and helpful

Dwana C.
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travis H.
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Dale G.
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TRENA P.
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bethany M.
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Amazing customer service!!!

David C.
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Joseph S.
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Have used them before and have always been good and helpful

JETT M.
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francis C.
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Nothing. Great overall service. Wonderful customer service.

anthony R.
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have a better attitude. don't quote someone a price then over charge them after services. service the truck and get the thing fixed. steering is way loose and a danger. I will NEVER use Uhaul again! even corporate was rude.

TERRY H.
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Great people, except equipment

Alaura B.
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The cabin of the moving truck was dirty. It reeked of old beer with old food debris scattered on the floorboards. The cargo area of the truck was infested with roaches. I had to attempt to fumigate it with big spray before I could load my belongings in, hoping and praying I wasn't transferring an infestation to my new apartment. This was unacceptable and caused myself and my family undue stress during my move.

TERESA M.
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Great people. Friendly staff.

ELIJAH W.
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Lydia H.
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Monica S.
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KAREN M.
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DAVID M.
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The first small 4x8 trailer I was given apparently had some hidden broken/over stressed hinge issues: the door fell off and dragged behind me as I was driving down the road the night before I traveled. Thankfully I hadn't left home yet!! I returned to Walker's first thing the next morning and was given a more up-to-date and better built trailer and the gentleman helped me to unload and reload into the new trailer as well. He was extremely nice, polite, apologetic and helpful. I couldn't have asked for better! In hindsight, I should have inspected the trailer prior to loading because I had to lift up the door and finagle with it to get it to finally close and latch. Yes, I would definitely recommend Walker's!! Extremely accommodating!

kanitrea J.
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I have a very good experience I had no complaints! It was quick,fast, and easy to get the uhaul! I highly recommend people to use them their the best!!!

TRENTON P.
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Very friendly and easy to work with.

CHRISTOPHER L.
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Have an uncle that will be using their services soon!

Joshua B.
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Customer did not leave a comment.

deann B.
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great experience, the gentleman went out of his way to help us with what we needed especially when we were dealing with a terrible loss. my husbands mother passed away and we had to travel between florida and georgia. with so many things on our minds, he thought of things we would have missed for which we were very grateful. the kindness attention to our needs was appreciated. thank you for having such wonderful employees and my husband couldn't believe how well the truck performed. uhaul is the best!

CLAIRE H.
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DANIEL M.
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derek C.
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daniel M.
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Mr. Joe Walker took care of my moving equipment needs in a very professional, prompt, and courteous manner. I will certainly contact him for any future moving equipment needs. Thank you Joe!

Raymond C.
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David C.
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KEITH H.
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A rating any higher would be off the chart .

SCOTT G.
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Staff was very friendly and helpful

Carolyn W.
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Customer did not leave a comment.

gary V.
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i WAS GIVEN A TOW DOLLY THAT WAS FOR A SMALLER CAR THAN MY 2015 PATHFINDER. THE WHEEL STRAPS CAMP OFF THREE TIMES DURING MY TRIP NORTH. VERY DISSATISFIED WITH THE $50 REFUND!! i SHOULD HAVE BEEN GIVEN THE ENTIRE COST OF THE RENTAL. BY GIVING ME THE WRONG EQUIPMENT "U-HAUL" PUT ME IN DANGER OF HAVING AN ACCIDENT. PLUS INJURY TO ME AND MY FAMILY MEMBERS. NEVER AGAIN U-HAUL!!

Ray F.
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Martin M.
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Carlos R.
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Angie W.
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Nathaniel S.
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Fast, Quick, and easy. THANKS.

Michael D.
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I used the app to drop the trailer off after hours. It was easy and quick

ED K.
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Customer did not leave a comment.

Joseph B.
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First time that I have rented a U-Haul product in years. Very easy to rental process. Mr. Walker hooked up the trailer and checked everything before we left. Very smooth operation and good to work with! Mike Beaumont

Tynique R.
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My experience was great!! Very great sales rep!! Was super nice and had a great sense of humor, which was really refreshing with everything going on in the world today. Will definitely go back if needed!!

Stephen W.
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The truck was very dirty. The cab appeared to have never been clean. Middle seat had something spilled on it. Had used masked in the cab between the seats. Both cigarette lighters broken. Ashes in the ash tray. Passenger sunvisor broken. Console was filthy. No concern for covid 19.

Larry P.
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Customer did not leave a comment.

Jeff M.
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Only issue I had was I didn't ask for handcart and blankets as we had our own. When we got the truck, the handtruck was in the way of where we would pack our furniture in tightly to get the maximum load, so we had to move it. In moving it, we were charged for it for the 2 days we had the truck, as well as the blankets. When I called to complain about it, I got a regional office, not my local office, and was told we shouldn't have moved the handcart if we didn't want to be charged and it comes standard on that size truck. That is ridiculous!! How can you put a big piece in the truck and say don't touch it, don't maximize your space (because I did actually pay for the whole truck and not just the part around the hand truck) or you will have to pay for it. If it's standard with that truck, you shouldn't be charged for it period! Very unhappy about that. Moving is expensive enough without being 20-dollared to death over something dumb. U-Haul can do better than that.

Dementris W.
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Customer did not leave a comment.

paul G.
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They provided excellent service

No reviews have been submitted for this location.

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