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RANDY T
Customer Reviews for JJ McCalls Auto Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The UHaul itself leaked in the above cab storage. We packed on a Friday. It rained that night. Water was up in the top and rain on other items below when we moved before we noticed what was happening. Got water on a lot of items we moved.
Jason Strailer was not cleaned out. My pickup location changed several times.
Matthew WEasy to drop off but no one to talk to.
Gerard GDriveway was pure mud, trailer was muddy. Dolly was old and rusted whatever you put on it was brown from the rust.
thadd honline I ordered and paid for 12 packing blankets and a furniture dolly. The location I rented from had neither but charge me for both and said that they were unable to credit me the difference so I paid to rent products and did not receive them. I feel like I was robbed.
dan pEverything was perfect wouldn’t change a thing
Eric SJust read the contract so you don’t get unexpected charges. I never had this problem but heard of people saying they were billed for extra time. Understand what time you need to have the equipment returned. I like renting the equipment for how little I use it than to get a trailer and plates.
Frank CHello, The equipment was very good. Unfortunately I was charged for moving blankets that were not available ($10) and 76 miles over what I actually put on the vehicle ($75.24). I submitted comments when the invoice was made available by email but I have not seen anything back. Please advise, Thank you
Benjamin KDid not have the correct equipment ready
Cory FMy equipment didn't get checked in until the day after I returned it. The guy in the office didn't ask for any information from me when I dropped it off, just sent me on my way.
Becky SNice guys
Austin LThe uhaul was in a muddy mess when picked up. The check engine light was on from the very start and the air conditioner did not work
Dave BNothing regarding the location, Fix the A/C in the truck it makes for a very unpleasant trip
Steven D