I ordered a dolly and pads, neither were available so I had to go to a different location to get them and then return. The truck was very old and had a very loud whistle/ chirp.
DOUGLAS D
Customer Reviews for JJBA Towing LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I waited for over 30 minutes to get my truck because the person scheduled to be there didn’t show up to work. I also had my original pickup location switched to there because somebody called earlier in the week and asked if I would be ok switching locations for their convenience. I was told I would receive a $25 gas voucher for voluntarily changing pickup locations too and I never got it and was charged normally.
Patrick FI thought the truck perfor.ed well and easy to drive. The location for picking up the truck was a different story, very unprofessional. They made me wait to pick up the truck while the person helping talked about going to court that morning to a coworker. When I went to return the truck they made me re-park the vehicle in the rain.
Ariana B