Very efficient process and welcoming staff.
Kyle P
Customer Reviews for JP Tyke Auto Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy pickup and drop off, even though the mobile pickup did not work, so I would recommend booking the pickup during opening hours. Staff is super friendly and I got the van without any delay.
UWE MGiven that it's a gas station I wish the hours were better. Would have been nice to be able to fill up right there but the attendants had apparently closed up a few minutes earlier, as they were literally walking out when I pulled in hoping to replace the gallon of gas I used (at 7:55 PM on a weeknight). Mobile check-in / check-out has not worked in the past, but I have not had problems with the key drop.
LEE Heverything was great
LARRY MQuick and easy for pickup and return! Highly recommend this location
HOWARD SImproving the GPS issues with this location would be a tremendous addition to service. The majority of the 247 pickup and drop off time involves just trying to get the app to notice that your at the location.
Joshua BTykes is great
Joni RVehicle was nice and pick up and drop off was a breeze. Very friendly staff.
Teresa SThe service attendants are personable and very efficient. They make sure you understand the process and equipment.
TODD HThe driver side mirror had several cracks in it, which made it hard to use. Otherwise, the rental van was great and we received great customer service.
ADAM MNothing
JOHN GToo expensive, charge for mileage or gas not both! Will reconsider renting from U-Haul in the future, it used to be affordable!
MICHAEL SJeff was great (as was his staff)
CARROLL WThey do a great job with their rentals and maintain them well.
DANIEL CN/A
DAVID GNothing
VERONICA RFantastic service all around.
ZACHARY CFast Quality Service
JAMES RWhere is my receipt for my payment. I do not see receipt payment
KEVIN SJP TYKES GAS PROFESSIONAL DECORUM, WHICH GOES A LONG WAY.
PAMELA TAC is not working .
Pranjiv HExcellent communication with staff at this U-Haul location. Staff was reliable very friendly.
BENNETT BThey were very courteous and quick sign and return
BENJAMIN DU-Haul online needs to communicate better with its Venders. When I arrived at 7am to pick up my truck, thank god the gas station manager was there an hour earlier than when they open. Because my online info showed no code to get the truck key.
MARK EWe found oil all over the ramp and had to wash it after renting and before we moved items, but location adjusted f
Barbara RWell I don't understand why my details has been used to rent someone else the uhaul. Can someone contact me? I called the uhaul location but they hung up on me.
Pravin KLet customers know that apparently 26’ uhaul trucks shake violently when there are patchwork/uneven areas in the concrete. I felt like I was in an unbalanced washing machine for hundreds of miles. Unfortunately, all that lurching and vibrating caused many of my items to be shaken from their locations and become very damaged in transit. In my 30+ years of driving, I’ve driven lots of vehicles for many, many thousands of miles and never felt anything like that.
Ryder Lno need, highly recommend!
CHUCK RGreat service.
Diana Weverything went very smoothly, everyone at the location was fantastic to work with. no improvements to speak of.
Andrew DNot a thing, great experience.
karen mThis is a great neighborhood U-Haul. Everything was smooth and very convenient.
Laurie EExcellent service at pick up and return.
Joanna Hn\a
Deborah SInspect your trucks and make sure they are better oiled and not noisy
SHARON CIt was clean but it smelled like a barn.
Autumn BNo trouble picking up, and no problems with the actual dropoff process, but the rental would not start when I tried to leave my location to return it. It was faster to call my AAA club than the 800 number on the U-Haul for service at 5:30 on a Sunday.
Lee HGreat easy fast
Jenn WHave used Uhaul all over the country, but this relatively small location has sufficient trucks, a great location for me, and the absolute best customer service ive ever experienced
Joseph DSend everyone to Tyke's. They are fast, friendly and professional! It is always a great experience. Sarah, The Hostess and Jeff are great! They should be doing a seminar/podcast to teach other U- Haul locations on how it should be done!
WILLIAM RTruck was a piece of garbage it cut off 5 different times transmission was slipping it was a MESS
Willie MAwesome
HELESHIA FGood location close to the parkway. Truck was in really good shape and ready when I got there.
Benjamin GThe engine check light was on. I think it needed an oil change and the visor piece kept falling out while I was driving, it needed replaced badly. Everything else was great.
CANDICE PNot a thing. Tyke’s is the best. Fast in, fast out and the best people you could ever meet!!!!!!
WILLIAM RI would like a refund considering I had to jump the truck twice
Tyler HHelpful, courteous staff. I recommend highly.
James BThe brakes were about to go out on the uhaul truck.
Deloris CEasy transaction from start to finish.
Bryan P