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Martha R
Customer Reviews for JUMPNFUNINFLATABLES
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing doing a great job keep it
lee dthe location had apparently not been informed by the central office that a pickup was scheduled, so no one was present to process it. However, a phone number was posted and someone came within 5 minutes.
ROBERT WGreat customer service. Very accurate complete information provided in a professional manner.
SHIRLEY WThe service was exceptional. Very professional and friendly
SHIRLEY WGood business!
BRENDA PThe customer service employee was professional and was very helpful.
JOHN WVery nice personal at this location
JIMMY MWonderful,friendly rental place, wonderfully friendly and informative lady in charge. I’m very satisfied
CHARLOTTE HUhaul, not this location, doesn't have the equipment you order and pay for. It also has trucks that are not in good working order. Also was told I would get the price difference in the truck I rented and the one I ended up with and a discount for all of this. I didn't receive either. I was still charged for the 26 ft not the 20ft, never received discount either, and was charged for insurance although I never requested it at time of reservation nor when I picked it up but that charge was on my receipt. Uhaul as a company does not honor agreements or rental reservations
Sheryl NService was A1
Thomas RHave staff return your calls and answer the phone
Dionne CThe breaks were very squeaky. Other than that it was good.
Dewitte REmployee was very nice and courteous
Mary GWhen a customer reserves a truck, you may want to try and not rent it to someone else out from underneath him. I almost didn’t get to move on time.
Russell JIt was a Dropbox drop off… convenient
Nettie HMay try to have an answering service to help when people need to call at night
Evelyn Mneeds to improve on wifi but because of area that maybe hard. needs a booster on building.
Donna MOver charged
Lisa G