don’t depend on your previous customers to do your job. i had a scheduled pickup at 11am for over a week at a U Haul location. i then had to wait at this location well over an hour; for a customer that never showed up with the truck. i then had to drive an hour out of my way to retrieve a truck, because the area manager told me there were no trucks in the town i was in. which is ridiculous. there is no reason why i wasn’t able to receive the truck i paid for on time; let alone drive to a different city to pick one up. and the one i had to pick up nearly doubled the size i requested. very unsatisfied with the overall experience.
Griffin W
Customer Reviews for JV International LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This was the worst experience I’ve ever had at a U-Haul. I get there to pick up my truck and dolly since it was required for my move and there is no dolly so I had to call this number because there was no one on site and he tells me they have no dolly’s so I spent the next 2 and a half hours riding around trying to find a dolly and had no luck so my moving got cut short because I could not finish
Jennifer AThis was a great movie experience. Blake at the Gainesville U-Haul in Georgia was fantastic. By far one of the best people I’ve ever dealt with in business of any kind.
Shan M