Customer Reviews for Jack Creech Garage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Jack Creech Garage

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Faith D. on

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I booked and paid for our uhaul online and when we arrived the man said “it don’t work that way” and started the process all over again and ran our card again which resulted in me being charged double. When we got into the uhaul it was on E, we were only moving 4 miles so we moved in 1 single trip, but We filled the tank to where we were SUPPOSE to fill it when we dropped it off and he said he needed more money for gas and took $5.00 cash from us as well. We will NOT use this location again to rent a uhaul from.

KIM B. on

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THE CAB OF THE TRUCK WAS FILTHY AND HAD TRASH FROM MCDONALDS IN IT. NOT WHAT I EXPECTED. THE AMOUNT OF GAS THAT WAS DOCKED ON OUR RECEIPT WAS NOT CORRECT THERE WAS LESS IN THE TANK BUT MADE SURE WE FILLED IT UP TO WHAT WAS ON OUR RECEIPT DISAPPOINTED!!

bob R. on

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Elaine D. on

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Edward D. on

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First time dealing with this location. I just dropped a trailer off. Easy to find. Easy to drop off. I dropped off after hours, but called the next morning to make sure they were aware, and they had already handled it. I'd use the again.

Jeffrey R. on

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Arrival at jack creech garage , no one seemed happy to see me , I was informed that the uhaul I rented was EMPTY! “Hopefully you make it to the gas station” was actually spoken. Seems like the garage should have addressed the no gas issue and if they had they would have found out what I did after pumping $100 worth of gas and getting up the mountain to help my father in law move .... the previous renter damaged the bottom of the gas tank and Ill repaired it. Gas was leaking everywhere. Uhaul did take care of the problem however I lost 17 hours of my rental and had to drive 60 miles round trip to get a new truck. This was a horrible rental, perhaps I will try Ryder or Penske next time.

Michelle N. on

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Angela G. on

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randy U. on

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david H. on

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Steve G. on

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Gerald T. B. on

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Every thing was very easy.

Jamie M. on

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VICKI S. on

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Sondra P. on

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linda B. on

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krnistia P. on

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MaryAnn M. on

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MIKE L. on

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Donna M. on

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James M. on

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Douglas D. on

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Service person (Jack) was very friendly, courteous, effective and efficient. Facility is a bit old and chaotic - but met my needs..

Aaron M. on

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Reservation made online seemed to go through, but it actually hadn't. That's the only problem we had through the whole process. Great location to pick up the truck, truck was very clean, and using the truck made moving a breeze!

Amy G. on

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Mike S. on

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Jeffrey C. on

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I'd take this garage's contract from him, he is barely capable of communicating elements of the rental and didn't even have everything I ordered from Uhaul. I reported this through the 800 number, and was told I would receive a credit for the cost of the missing item and a credit for having to clean our own truck (it was filled with water and we had to spend about 30 minutes getting all the water out). I have no idea if we were credited as we paid up front.

david I. on

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Eddie Y. on

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Better engines for gas mileage

sam W. on

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THOMAS N. on

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