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nancy E | Overall Experience
Customer Reviews for Jackson Indoor Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
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PHILLIP LFriendly, family run business with a great facility and a well organized storage area plus a ballet like effort as we pick up our cars, trucks, boats, and stored vehicles. I have been a customer for 3 years and look forward to many more years with this business.
Mark S | Overall ExperienceI am always very appreciatative for them to allow me drop off my boat late November and pick it up in March. I have been storing with them for about 9 years. I am able to be in there climate controlled building. I don't have to winterize my boat. They are a awesome place for storage. Thanks
Rick D | Overall ExperienceCloser location for pick up
Trey GEasy drop off, and helpful in getting the trailer located and positioned.
Michael GSo thankful that we can store our travel trailer indoors. Staff is friendly and accommodating to our storage needs.
nancy E | Overall ExperiencePut tongue jacks on your trailers. We older people have a real problem lifting the tongue of the trailers to hook up or unhook.
Kenneth EUsed this facility for my camper storage very pleased with the office staff will definitely use again
Todd W | Overall ExperienceEasy access any time no problem with critters extremely satisfied.
Douglas M | Overall ExperienceThe newer enclosed 6x12 with radial tires instead of bias ply tires seemed much better to pull. I didn’t get all the side to side whipping like the older 6x12s so it was great
Kevin Nno issues, keep it as cheap as possible
Don VVery friendly and knowledgeable team.
Therese HThey were very easy to work with and kept a clean and secure facility.
Mike b | Overall ExperienceWe have been very pleased with our experience at Jackson Indoor Storage, keeping our RV at their facility outside. Whenever we have had questions, sent e-mails, their response has been quick and efficient. They have provided information and assistance whenever we've requested it. It has been a pleasure to do business with them for the past couple of years.
Barb j | Overall ExperienceClean, friendly, secure, easy access. Would highly recommend!!
Ericka L | Overall ExperienceWas an extremely happy customer for two years. Would highly recommend
Kane A | Overall ExperienceThey even came out to meet me as I drove in. Didn't even have to go inside.
Kevin TFriendly and family feeling. Check out went very quickly and professionally.
KEVIN RIn the middle of nowhere, but a great find for those on the East side of Jackson. Lots of room to park, clean store and friendly, knowledgeable staff.
Kevin TEasy in and out. No problems what so ever
PATRICIA MVery friendly. Went the extra mile to make sure I received the trailer when it was convenient for me..
GARY ARequirement to complete condition of rental vehicle survey via mobile phone or else a $20.00 fee is assessed is not appreciated. Each time we have rented, the text comes just about the time we are taking off and it is difficult to complete accurately.
CHARLES WGreat staff. Super helpful. Location is a little off the beaten path but easy to access. Never had any issues and appreciate the fact it was climate controlled as well.
Jennifer D | Overall ExperienceThanks for years of good service!!
KATHRYN F | Overall ExperienceSuper friendly and vary fast drop off.
Terrance WGreat customer service, very helpful
DARRELL EFast and Friendly Service...THANK YOU! HIGHLY RECOMMEND
SUSAN MNone that I can think of.
Christopher DWonderful people
Ernest SBest U-Haul dealer in Jackson County ! ... Don't rent in the city - go to Jackson Indoor Storage on Lee Road near Grass Lake ... Here you will be treated like a valued customer, every time.
John WThe people at both pickup and drop off were extremely helpful and nice.
Mary TPrice / pick up and return excellent. Personnel very helpful and friendly
andrew kWow. Always soooo happy renting from and returning from this location! Very friendly and helpful staff!
Kelly BFriendly staff that made the entire process seamless. I would recommend them to everyone.
HARRY OWe had a satisfactory experience.
Vijay BNo jack on the trailer, need a 2nd person to hold the trailer up when connecting it. Running lights did not work on the trailer, the signals and brake lights did work.
Brent CThe wires for the light hook up for towing were n out working. Had to drive our car all the way to Florida behind my husband who was driving the uhaul.
William FI have rented alot from Uhaul the last couple months. This is definitely my favorite location! Nice staff, smooth transactions and quick pickup and drop offs. Tyvm
Kelly BThe location and the people were great. The truck was a pile of junk. It looked like it was used in a war in a third world country. But I don't hold that against the site operators.
steve pThanks!
Marion V | Overall ExperienceWas a great experience from beginning to end. I never felt uneasy about my personal items where they were located. Will be using this location again if needed for sure. Take Care... Kent Miller
Kent M | Overall ExperienceMy experience was great. The 20 ft. truck we rented was easy to drive. I'm impressed with the large mirrors, which made backing up easy. Thanks!
GINA LI cannot begin to explain how awesome my experience was with this location. Customer service...like no other. Only complaint was vehicle windshield wipers need to be replaced...safer not to use them at all when it was raining.
joann yGreat people to work with and perfect location for me to drop off.
clayton mVery nice location and simple!
KYLE MExcellent experience!
Kristin O