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Eric T
Customer Reviews for Jacksonville General Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It was local which was convenient but outside in Vermont weather. We couldn’t get the vehicle out of the space, due to the wheels being stuck in the ground and no traction. They said this was a problem and the vehicles have to be towed out. This is not convenient when limited with time. We did get it out by our own doing.
Wanda WThe woman was great, still learning the process but it was no problem because I am a very patient person. I would say it was a very positive experience.
JAMES JStaff not yet completely trained. Only owner trained in using uhaul software
Alan GAwesome staff
Cynthia Bgreat job on both ends
john bGreat customer service at this location - A+++
Bryan KThe retail service rep on site could use some further training on the U-Haul web-base check-in process … it took a half hour to get the truck
Daniel DFriendly and helpful conversation on the phone for help with drop off.
Brian A