Great locations - Team is so nice
GREGORY G
Customer Reviews for Jad Closeouts Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This place is a piece of garbage. The guy running the place wasn't there at the time I was supposed to pick up the rental truck. Some lady provided me the key and told me I would not be charged for the dolly rental since he wasn't there. I was driving away in the truck when he finally showed up 15 mins after pick up time. He took another 15 mins to go through the paperwork online, never asking me a single question or even going over the condition of the truck or fuel level. Of course, he wasn't there for the return either, so I had to drop off the key. I get the emailed invoice, and I was charged for insurance I did not ask for and turned down at the time I made the reservation. I was charged for fuel, but I have photos of the initial reading and what I returned it with. I was also charged for the dolly. THIS PLACE IS A RIP OFF. The operator is a thief, a lair, and a swindler. He got away with adding on about $35 worth of extras without blinking an eye. UHaul should shut this place down.
Phil BIt was overall a great experience, with personal attention from the local manager.
Robert MThey were very nice and did a perfect job!!!!!
Kerry RVery professionally
SHAUN F