Customer did not leave a comment.Tao Y.
Customer Reviews for Jakes Haggle Hut
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Edward M.
This was beyond a doubt the worst UHaul rental experience ever, and I have rented 4 UHauls this year alone. Customer service puts you on hold for over an hour, and if you press the key to allow them to call you back when you are first in the queue, they call you back and then disconnect. It happened to me TWICE. There are two UHaul locations within 2 miles of me, but I was assigned to one 15 miles away, and then when I was driving there to pick it up, they called me and sent me to a different location. When I got there, there was a problem with my "rental record" and the app would not give me the option to self check out. I had to call customer service, wait an hour, and then be hung up on. AGAIN. I was literally across the street from a Penske location and will be taking my business there next time.mary beth R.
Customer did not leave a comment.SHERYL O.
Jake's haggle hut was amazing. However, Uhaul advertises soft ride for the truck. And after having everything secured properly, almost all of the furniture was damaged in some way.LUKE T.
Customer did not leave a comment.Scott M.
Please make sure that when booking- you do not offer the dolly's and additional items that are not available at this pick up site. This is not the fault of Jake's haggle hut, it is on the part of Uhaul for offering items not available at that pickup locationSusan M.
Customer did not leave a comment.Bruce A.
Customer did not leave a comment.Savannah D.
Customer did not leave a comment.Ryan K.
Customer did not leave a comment.Stephen B.
manager was very helpful in resolving ID issueRichard T.
Customer did not leave a comment.Leslie D.
Bed of the truck was dirtyRicardo F.
The rental process was seamless and the customer service excellent!Christian J.
Customer did not leave a comment.Terry P.
This was perfect for me. Very close to my home. Employees very helpful and kindLouann S.
Customer did not leave a comment.Eli W.
Customer did not leave a comment.Michael B.
Online System was down. Payment wasnt working. Took a long time to get taken care of.Stefani L.
Customer did not leave a comment.Pauline R.
The gentleman who helped me was extremely helpful despite being new to renting u-hauls. He did everything possible to accommodate to my move as my first choice location was unable to supply my move. Whoever trained him needs to supply him with additional moving supplies as he did not have the additional items I requested.Stephanie B.