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Colinne A
Customer Reviews for James Convenience
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Mobile picket was a pleasant experience and pretty straightf orward. However, the previous users left a black substance in the truck which I can only assume to be bbq charcoal and now it’s all over my white carpets. So while it was convenient, the cleanliness of the truck is based off the previous users judgment and thanks to that now my carpets are ruined.
Kate Wcharged me for an entire second day for a 3 hour extension. Didn't do any kind of pre trip inspection, just threw me the key and took my credit card information. Charged me for fuel after i filled the damn tank (i have receipts), the trucks engine light was on when i got it, they didn't care only truck they had of that size so it was risk it or go without. the truck was beat to hell and looked like it came from a scrap yard. Use this location only if your desperate, and even then you should use any other location or company in the area. STAY AWAY from these clowns.
BLAKE GOpened late. Truck was missing
Anthony GFriendly and efficient people
RINO MJust allowing the pick up and drop off to be different locations, as I had to pay more km to drive it back
Jennifer BThe cell service in the area is low and therefore having to do the Driver's licence and pre-inspection was dodgy. It would help if they location shared their wifi
RICHARD J