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LAMEKA T
Customer Reviews for James Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Fabulous!
Mark DHard to spot the office from the road.
Christopher EThis was a great place. Very easy to pull in and out of. Staff was amazing
EDDIE Svery friendly and helpful and very reasonable rate. thank you
clarence fI contacted this location to let them know that I would be dropping off after hours. They were very accommodating and courteous.
Dennis BDon’t charge the next person an environmental fee. WTH is that anyway? If a person returns a vehicle in 29 hours don’t charge for 48 hours.
John OExcellent and personal customer service with Pam....the move went well and equipment was clean and in working order...
Melinda Wno improvement needed.
mark lAmazing solution and representative helped to analyze our specific needs. Thank you.
Michael AAll was good
Raymond FPam and her staff are great ambassadors for U-Haul. They are very professional. The rental process was quick and easy
John DThe owners and staff are amazing and have wonderful customer service. They were helpful and knowledgeable. However, on the other side upon return th UHaul at the drop off location wanted me to pay for the trailer as it was "damaged" SO GLAD I HAD A VIDEO OF THE TRAILER AT PICK UP. It was concrete proff of where I picked it up and th3 condition of the trailer (didn't bother the hauling and towing) but this special handle that was MIA somehow bothers the whole value of the trailer. Glad I COVER MY ASCOT.
Miranda HRented a truck on Tuesday at 8 :30 am ans returned on Thursday nov. 16 at 2:55 pm and was charged for four days . Need to rent a trailer for we are not done moving, but would rent again from 260 Franchise. The truck was not ready to pick up for it was dirty. Don't understand the xharge for the fourth day¿??
Ed BFast fun and fabulous!!!
Mark DBeyond excellent customer service!!
Gayle BWas not told up front that I would have to go on line to check truck back in. Poor Internet service in that rural area. Task was hard to complete. Should provide customer with guest wi fi password to check truck in
Kimberley BThe truck I reserved wasn’t there. The owner had taken it and a uhaul car tow dolly to pick up a truck to work on. The man should have said he would be back soon with the truck but told three different times he would return. I will tell anyone to avoid that location. This caused me to be behind schedule. I had been by there hours before my scheduled pickup time and the truck was there. I appreciate the employees at UHAUL that helped me find a different truck. The place where I finally got a truck was absolutely amazing.
Pamela LExcellent service. Clean truck. Great experience! Thank you!
sandra hThe staff at James Rentals were exceptionally helpful and friendly. I highly recommend everyone use this location for rental equipment and storage.
John HEXCELLENT SERVICE! The BEST U-HAUL COMPANY I have ever had the privilege to work with! Clarendon County is lucky to have them serving their community. Patrick
Patrick MThanks for holding onto the keys to the my lock
Francis HExcellent service
Francis HThe clerk was outstanding!
Catina DAlways pleasant to deal with.
TRACEY BWell equipped, very friendly and easy to deal with. Very nice people.
Stephen WAwesome customer service
Jacqueline BJames Rentals is awesome
Elmer BEverything went smoothly
Bill AWonderful business. Extremely nice that they are open on Saturdays. Very helpful. Great staff. Great selection.
B. JEverything was fine
Sherry MMake sure the shocks and suspension on the truckare maintained. Especially for those multi-state moves.
Robin RFriendly location and always takes care of us. We always rent from James Uhaul Rentals.
Leigh AExcellent service, even upgraded our truck to a larger one at no additional cost. Highly recommend this location!
Eli GFriendly staff
Julio RGreat professional and polite staff. I would highly recommend to others!
Marvin BVery very helpful 🙏🏾
John MEverything was great
rosa pPam was very nice and helpful!
debbie fWe appreciate use of the car dolly. Great service. Thank you. B. Crosby
Robert CWe have rented several times from James Rentals. Always professional, polite wonderful to work with.
Michael RWhen you just want to see how much more a extra day would be on your truck. You don't get stuck with that extra day if you don't want it. We got a quote and they couldn't take it off of our reservation. Uhaul already had charged it. The lady in the office made many calls and tried everything. No luck.. Very disappointed in Uhaul.
JULIE SStaff was friendly, polite and helpful. I will use them again. Thanks
DONALD M