Customer Reviews for J&L Auto Repair
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of J&L Auto Repair
RICHARD O. on
Great guy who helped after hours!
Jordan L. on
I set up my reservation to leave the uhaul in Oshkosh wi where I was moving. I was told that I couldn’t do that and they needed the truck for tomorrow. Even though down the road there were 5 trucks of the same type in the lot. Annoyed that I was charged an extra $180 to bring back their truck.
Frank M. on
It was only excellent since the owner was there and was able to hand me the key. I tried using the Uhaul app to get the vehicle on a Saturday. (Forced to do so by Uhaul since original location did not have my truck). Anyways, all worked out just fine, but I had no luck using the Uhaul self check in app.
Sean L. on
I have a very specific complaint about the U-Haul service which has NOTHING to do with the nice fellows at J&L Auto Repair. I ordered online to pick up a trailer and a dolly, and my order was confirmed by your site. The location, as it turns out, does not have any dollies or any equipment. When I called the U-Haul number, I was told that no location within 75 miles had one. The big problem with this is, I have some heavy furniture to move with only myself to do it. I NEEDED a dolly, and was counting on one to move out of my apartment within the deadline. I had to go and BUY one for $130 to avoid paying fees. Again this has nothing to do with the service at J&L, nor with the person I spoke to. They did give me $10 off my rental, but the dolly I needed, and COUNTED ON, cost far, far more than this. This has been an incredible failure by the software which allowed me to rent a dolly when one was not available. Thanks a lot.