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Zachary M.
Customer Reviews for Janeens She Shed
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I would recommend this location to everyone. The staff was so helpful and kind. Great customer service
Angela B.Smooth rental
jim D.I really can't think of much. Every thing was great. I would have like to be able to purchase a nice lock for the back but other than that im very satisfied. Thank you.
JOSHUA H.The only issue I ran into was that the cab of the truck smelled like cat urine. Nothing rolling the windows down couldn't help, but just a minor inconvenience.
Brian C.Very kind and helpful staff. She explained to me I was charged for a second day and showed me the detailed receipt.
Katie C.Everything was perfect! Thank you!
Cindy F.Trash in cab, someone's table leg was left in the corner of the cab of the truck. The truck had 7/8 tank of fuel when I picked it up when I went to return it the gauge suddenly stopped working I filled it all the way up and drove it back to the return with it reading 1/2 a tank even though it was up to the cap with gas. I didn't receive any credit for the extra gas I put in it
Jeff N.Great service!!! Thank you, this will be my preferred choice from now on.
Randall O.Location was very clean. Staff was super helpful and C friendly.
Kay B.There were roaches all in the truck. It was an after hours pick up so even though I tried to reach them for 2 days, Noone was ever on site or answered the phone. Horrible.
Journey R.When I made my reservation I made it for 7:30am. I get to my location and it's closed. I then called your customer service and they told me “they must have gotten busy and forget to leave the keys for you to self checkin. You'll have to wait until the location opens at 9†The lady didn't get to the location until 9:40. I had movers at my home at 8am. I had to pay for 2 extra hours EACH because we couldn't get this right. Who pays for the mistake? Because it sure shouldn't be me-the customer.
Emily P.Customer Service was great. The gentleman there was very helpful through the entire process. If I need to rent from uhaul again I will definitely consider this location.
Cristie K.Everything was great
Allen B.The truck was a piece of crap. It stunk like cigarette smell cover by Carpet Fresh. It gave me q headache driving it. It was a piece if crap and there was an exhaust leak. It sounded like a bad exhaust manifold gasket.
JASON P.Everyone there was friendly very professional and really enjoyed my time
Cathaleen M.Friendly and helpful people.
Anthony C.Would totally recommend this location. Friendly and very helpful.
ronald S.The process was easy and all done from my phone after business hours. The location has a lot of space around it so it is easy to know exactly where to park and gives plenty of room to do so.
Brooke L.she was amazing but u haul messed up as a company
CAMILA S.Very helpful and friendly staff
Jay J.The most perplexing, if not discouraging step/effort as online via corporate online reservation service.
TD N.Again, could not have been easier.
HOWARD K.Lack of supplies, looks like a region issue
Johannes B.Thank you for your Saturday hours and your kindness as we picked up the equipment.
Clare M D.STAFF WAS VERY FRIENDLY AND HELPFUL.
TIMOTHY Q.No improvement needed.
JERRY S.Very nice couple worked with me after hours to get truck turned in
Mark B.