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John K
Customer Reviews for Jason Dietsch Trailer Sales Midsouth
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I recommend you try better to meet your guarantee of reservation. I was transferred to 3 different facilities before I settled for one that was almost 50 miles away and 3 hours later than my original pick up time. My original reservation was 4 miles from my home at 7am. Moving is stressful but U haul makes it 10 times harder by all this shuffling. It’s not just the truck, it’s movers that you have to reschedule. There’s got to be a better way to keep from destroying your customer service. The truck was great but customer service needs an over haul. I am sure you have heard this story a thousand times as this is very similar to what happened to me the last time I rented from U-Haul.
Carol DNice folks. Good experience.
Robin N