Customer Reviews for Jasper Sales & Rentals LLC
(U-Haul Neighborhood Dealer)

295 reviews

4390 N US Hwy 231   Jasper, IN 47546

(812) 827-2482

Office Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: 9 am - 12 pm
Special Operating Hours
  • 7/4/2025: Closed
  • 7/5/2025: Closed
  • 7/6/2025: Closed
  • 8/30/2025: Closed
  • 8/31/2025: Closed
  • 9/1/2025: Closed

Show All Hours

Services at this Location:

Contact Us

(812) 827-2482

4390 N US Hwy 231
Jasper, IN 47546

Services at this Location:

Office Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat-Sun: 9 am - 12 pm
Special Operating Hours
  • 7/4/2025: Closed
  • 7/5/2025: Closed
  • 7/6/2025: Closed
  • 8/30/2025: Closed
  • 8/31/2025: Closed
  • 9/1/2025: Closed

Show All Hours

  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

Ammon H 
Rating:
5.0

They did a great job very accommodating

David C 
Rating:
5.0

Customer did not leave a comment.

Matthew H 
Rating:
5.0

Nothing. The clerk was very helpful! Drop off was easy. Thank you for wonderful service at other locations.

ANTHONY B 
Rating:
3.0

THERE WAS ALEAK IN THE TRAILER OFD THE UHAUL AND IT RAINED WHEN WE HAD IT AND RUINED SOME OF OUR ITEMS DURING THE MOVE

BILLIE A 
Rating:
5.0

At

ALBERT D 
Rating:
5.0

Customer did not leave a comment.

Ivy A 
Rating:
5.0

My husband dropped the trailer off, and he came home saying how nice of a conversation he had with this gentleman. Thanks again

DONNA M 
Rating:
5.0

Customer did not leave a comment.

Amanda Y 
Rating:
5.0

Customer did not leave a comment.

Darvin K 
Rating:
5.0

Customer did not leave a comment.

Toni S 
Rating:
4.0

Customer did not leave a comment.

MARK M 
Rating:
5.0

Nothing service was great I'll recommend all who inquire

Kelly K 
Rating:
5.0

Customer did not leave a comment.

EARL B 
Rating:
5.0

Customer did not leave a comment.

Heath W 
Rating:
5.0

Veey knowledgeable staff that is very clear they Inow whar they are doin

Jason B 
Rating:
5.0

Customer did not leave a comment.

Joe H 
Rating:
5.0

Was excellent. Was satisfied with everything!

PHILLIP H 
Rating:
5.0

Customer did not leave a comment.

Brad W 
Rating:
5.0

Great service

JAMES G 
Rating:
5.0

This was the only place around that had the size trailer I needed. The trailer was clean and in good working order. They were very helpful and accommodating in getting me going for the weekend.

Stephen G 
Rating:
5.0

Always go here to pick up & drop off

Heidi C 
Rating:
4.0

Customer did not leave a comment.

DAVID R 
Rating:
5.0

Trailer performed well, but was esthetically about a 2/10 with peeling stickers/ lettering etc.

Scott S 
Rating:
5.0

Great, local service, easy access.

Stephen B 
Rating:
5.0

Costumer service was very friendly

Yeltzin O 
Rating:
5.0

Customer did not leave a comment.

EUGENE C 
Rating:
5.0

Great service! Great experience! Highly recommend them!!

Bill S 
Rating:
5.0

Customer did not leave a comment.

JOSE M 
Rating:
5.0

Very friendly and helpful.

Mike B 
Rating:
5.0

Customer did not leave a comment.

GEORGE T 
Rating:
4.0

They were all helpful and friendly! I definitely had a good experience for a first time rental!

Leah C 
Rating:
3.0

It wan't this location's fault, but commnication with Uhaul representatives was very disjointed and non-helpful. I got a charge on my Amex from this location yesterday, which I'll have to dispute, unfortunately, because it was not what was discussed with Uhaul. They're trying to slip it in now that time has passed. I'm not happy about that.

Sean M 
Rating:
4.0

Customer did not leave a comment.

VALERIE T 
Rating:
5.0

Customer did not leave a comment.

MELIESCHA B 
Rating:
5.0

Customer did not leave a comment.

robert j 
Rating:
5.0

Customer did not leave a comment.

ron r 
Rating:
4.0

Change hrs of operation to correct time/hours.for return.

KENNETH U 
Rating:
4.0

The location wasn't open when I returned the uhaul, but everything was well labeled and the return process was simple.

Peyton W 
Rating:
4.0

Customer did not leave a comment.

Nancy G 
Rating:
5.0

Customer did not leave a comment.

Stephen H 
Rating:
5.0

Easy to find.

James B 
Rating:
5.0

Friendly, helpful, quick rentals, easy access, good selection.

Jeffrey H 
Rating:
5.0

Customer did not leave a comment.

Jeffrey H 
Rating:
5.0

Customer did not leave a comment.

Rizalina s 
Rating:
5.0

Customer did not leave a comment.

Deborah D 
Rating:
5.0

Customer did not leave a comment.

Jack D 
Rating:
4.0

Customer did not leave a comment.

Jacques C 
Rating:
5.0

The people that did U haul was already out for the day. But there was another worker there that showed me what i needed to do with the keys. Nice guy.

Tammy D 
Rating:
5.0

Customer did not leave a comment.

Gary B 
Rating:
5.0

Customer did not leave a comment.

Michele R 
Rating:
5.0

Customer did not leave a comment.

Richard K 
Rating:
5.0

You have a wonderful representative for your brand at Jasper Sales and Rentals. They are attentive, helpful and friendly.

Michael M 
Rating:
5.0

Customer did not leave a comment.

David D 
Rating:
5.0

Great transaction

Mark B 
Rating:
5.0

Come get one too

Emanuel J 
Rating:
5.0

Excellent service!! Fast and frienly very helpfull the staff. Highly recomended this place 5☆

GUILLERMOA M 
Rating:
5.0

Customer did not leave a comment.

Andrew F 
Rating:
5.0

Customer did not leave a comment.

Sally G 
Rating:
5.0

Everything was great!

John E 
Rating:
5.0

Nice people to work with at this location.

Randy M 
Rating:
5.0

Customer did not leave a comment.

Larry S 
Rating:
4.0

Dropped off after hours, U-Haul app is a bit clunky with camera access

JAMES F 
Rating:
5.0

The service was friendly and professional. It would be nice if Rick Schnarr would bake warm cookies and hand them out to the customers.

Michael M 
Rating:
5.0

Customer did not leave a comment.

JAMES F 
Rating:
3.0

Customer did not leave a comment.

Stephen B 
Rating:
5.0

Customer did not leave a comment.

Ever S 
Rating:
5.0

Customer did not leave a comment.

Kathy J 
Rating:
4.0

The 26’ truck ran well and did a great job. It did have a taped up hole in the front top left corner of the truck body that caused some leakage. Luckily no damage to our household goods. Also appeared to have a very loud exhaust. Otherwise happy with the whole experience.

Mark R 
Rating:
5.0

The gentleman that provided service was very helpful. When he found out what we needed to haul (music equipment on carts) he recommended a trailer with a ramp door. That was very helpful. We were in and out in minutes, and the return process was simple.

DAVID S 
Rating:
5.0

Keep it the same as it is. Customer service, efficiency, and professionalism was all excellent!

John C 
Rating:
5.0

Customer did not leave a comment.

Carolyn T 
Rating:
5.0

Customer did not leave a comment.

Martin T 
Rating:
5.0

Great customer service at this location

Martin T 
Rating:
5.0

Make this location the first to show up in the 47546 zip code. Much greater experience than the other two locations

Greg C 
Rating:
3.0

Customer did not leave a comment.

Johnny T 
Rating:
4.0

Customer did not leave a comment.

KEN M 
Rating:
5.0

Everything was great! Staff was very helpful and friendly! Recommend

Douglas B 
Rating:
5.0

Customer did not leave a comment.

Terry C 
Rating:
4.0

Uhaul felt like driving a boat lol but staff was super friendly

Hunter C 
Rating:
5.0

Customer did not leave a comment.

mark m 
Rating:
5.0

Customer did not leave a comment.

David B 
Rating:
5.0

The location? Great. The app though is the worst creation since black licorice.

Timothy S 
Rating:
3.0

I rented a furniture dolly, appliance dolly and bought 2 mattress covers, they were not in the truck. I need refunded for those items.

Jerry R 
Rating:
5.0

Best U-Haul dealer in town !!!

JAMES G 
Rating:
3.0

The box truck I had, the steering wheel shook alot....but I made it both ways...js

Barbara C 
Rating:
5.0

Customer did not leave a comment.

Gary B 
Rating:
5.0

We appreciate the upgrade when the size requested was not available. It was a nice truck. Thank you.

Steve P 
Rating:
5.0

They did a great job renting Uhual Equipment.

Kortni B 
Rating:
5.0

Friendly and helpful. Good experience. Thanks.

Kenneth C 
Rating:
5.0

Customer did not leave a comment.

DON F 
Rating:
5.0

It was great

Tim H 
Rating:
5.0

Customer did not leave a comment.

Leo C 
Rating:
5.0

Customer did not leave a comment.

James A 
Rating:
5.0

Customer did not leave a comment.

Timothy S 
Rating:
5.0

Nothing

jeffery r 
Rating:
4.0

Customer did not leave a comment.

david r 
Rating:
5.0

Customer did not leave a comment.

Katie B 
Rating:
5.0

None , they were fast and efficient and gave me everything I needed , what more could you ask for.

edward s 
Rating:
5.0

Jasper sales has the best service

JAMES G 
No reviews have been submitted for this location.
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