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jay k
Customer Reviews for Jasper Sales & Rentals LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They did a great job very accommodating
David CNothing. The clerk was very helpful! Drop off was easy. Thank you for wonderful service at other locations.
ANTHONY BTHERE WAS ALEAK IN THE TRAILER OFD THE UHAUL AND IT RAINED WHEN WE HAD IT AND RUINED SOME OF OUR ITEMS DURING THE MOVE
BILLIE AAt
ALBERT DMy husband dropped the trailer off, and he came home saying how nice of a conversation he had with this gentleman. Thanks again
DONNA MNothing service was great I'll recommend all who inquire
Kelly KVeey knowledgeable staff that is very clear they Inow whar they are doin
Jason BWas excellent. Was satisfied with everything!
PHILLIP HGreat service
JAMES GThis was the only place around that had the size trailer I needed. The trailer was clean and in good working order. They were very helpful and accommodating in getting me going for the weekend.
Stephen GAlways go here to pick up & drop off
Heidi CTrailer performed well, but was esthetically about a 2/10 with peeling stickers/ lettering etc.
Scott SGreat, local service, easy access.
Stephen BCostumer service was very friendly
Yeltzin OGreat service! Great experience! Highly recommend them!!
Bill SVery friendly and helpful.
Mike BThey were all helpful and friendly! I definitely had a good experience for a first time rental!
Leah CIt wan't this location's fault, but commnication with Uhaul representatives was very disjointed and non-helpful. I got a charge on my Amex from this location yesterday, which I'll have to dispute, unfortunately, because it was not what was discussed with Uhaul. They're trying to slip it in now that time has passed. I'm not happy about that.
Sean MChange hrs of operation to correct time/hours.for return.
KENNETH UThe location wasn't open when I returned the uhaul, but everything was well labeled and the return process was simple.
Peyton WEasy to find.
James BFriendly, helpful, quick rentals, easy access, good selection.
Jeffrey HThe people that did U haul was already out for the day. But there was another worker there that showed me what i needed to do with the keys. Nice guy.
Tammy DYou have a wonderful representative for your brand at Jasper Sales and Rentals. They are attentive, helpful and friendly.
Michael MGreat transaction
Mark BCome get one too
Emanuel JExcellent service!! Fast and frienly very helpfull the staff. Highly recomended this place 5☆
GUILLERMOA MEverything was great!
John ENice people to work with at this location.
Randy MDropped off after hours, U-Haul app is a bit clunky with camera access
JAMES FThe service was friendly and professional. It would be nice if Rick Schnarr would bake warm cookies and hand them out to the customers.
Michael MThe 26’ truck ran well and did a great job. It did have a taped up hole in the front top left corner of the truck body that caused some leakage. Luckily no damage to our household goods. Also appeared to have a very loud exhaust. Otherwise happy with the whole experience.
Mark RThe gentleman that provided service was very helpful. When he found out what we needed to haul (music equipment on carts) he recommended a trailer with a ramp door. That was very helpful. We were in and out in minutes, and the return process was simple.
DAVID SKeep it the same as it is. Customer service, efficiency, and professionalism was all excellent!
John CGreat customer service at this location
Martin TMake this location the first to show up in the 47546 zip code. Much greater experience than the other two locations
Greg CEverything was great! Staff was very helpful and friendly! Recommend
Douglas BUhaul felt like driving a boat lol but staff was super friendly
Hunter CThe location? Great. The app though is the worst creation since black licorice.
Timothy SI rented a furniture dolly, appliance dolly and bought 2 mattress covers, they were not in the truck. I need refunded for those items.
Jerry RBest U-Haul dealer in town !!!
JAMES GThe box truck I had, the steering wheel shook alot....but I made it both ways...js
Barbara CWe appreciate the upgrade when the size requested was not available. It was a nice truck. Thank you.
Steve PThey did a great job renting Uhual Equipment.
Kortni BFriendly and helpful. Good experience. Thanks.
Kenneth CIt was great
Tim HNothing
jeffery r