Customer Reviews for Jaya Auto

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Jaya Auto

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Roberto C. on

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edwing S. on

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Mario P. on

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HECTOR S. on

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Very good

cathrine G. on

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edda M. on

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Got to the place it was raining the guys looked as if he didn’t wanted to work. He proceeded to take the key for the inspection told me to sit and wait I decided to go outside place is dirty. A female came asked if I needed help I said he is helping me she went in when the gentleman cake back he said with an attitude there will be charges I ask for what he never said what for I went in he said you could leave She will finish referring to the female I wanted to show her the photos she said I don’t need you to close your account I said I need something to proof I brought it she said you pay with CC I said yes well I don’t need you go. I was testing to explain issues I had they didn’t want to listen to me. I then get an alert. I was being charge an extra $196.88 and they don’t know what’s it for. Really I will fight it with my bank.

jerry E. on

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Charles J. on

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luis L. on

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KIAMIAH S. on

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Tell peopke in advance the store is close. So you will have to do it manually. Had to pay over the phone which i don't like. Many people calling me bc the truck wasnt properly dispatched (while im driving a big truck i dont know how to drive normally and while moving) most likely this is my last time renting from uhaul it was my first and last

Joaquin M. on

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Julian A. on

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Yudelmy C. on

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Mary W. on

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Edward G. on

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Freddy C. on

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Elsie P. on

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Jose M. on

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Jeanette G. on

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maritza M. on

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Sal P. on

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Rude and no help AT ALL!! Company needs to make sure all of their employees are on the same page before they incorrectly charge someone’s account without having authorization to do so. And I will be calling the corporate office if this isn’t corrected.

Angel T. on

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i had problems dropping off the u haul truck. Customer service changed mutliple dropoff locations. made it a hastle for me. i suggest to have your vehichles with some type of tracking device that shows up to where the u haul truck is. making it easier to locate and close contracts more efficiently without having to bother the customer for details. but service super awesome :D

Kevin D. on

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Was not given contract or receipt, had to purchase 4 way extension wire to hook my vehicle to trailer and no help to connect the heavy trailer to my vehicle. Tires were miss matched and rims were rusty. Trailer insurance was added even though on my online reservation I refused it and when I picked up the trailer I was never asked and it was added on anyways.

Angelica R. on

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my uhaul wasn't equipped with what I had requested so I had to go to another location to pick it up. The people were EXTREMELY rude and unprofessional. I will never use Uhaul again and will never recommend these two locations.

PAUL E T. on

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directions for drop off were terrible. Drove all the way to Vero Beach, and drop off location was a stones throw away

FREDDY C. on

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