Customer Reviews for JD Tool Repair LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of JD Tool Repair LLC
Andrew T. on
Friendly and helpful employees both while checking in and out.
Michael H. on
Getting the vehicle I ordered, and a new clean one to boot was a new and pleasant experience for me with UHaul.
Robb E. on
Checkout in the morning could be a tad quicker, remember, most of us have a HUGE day ahead of us and every 15 minutes counts. Run us through the insurance, explain the refueling part, get the moving pads loaded and get us out the door. Best trucks, brand new, great price. Thx guys!
Carl A. on
Large sign to say “Returns Behind the Store”.
Heather N. on
While the location and equipment was great, the experience we had using the app for pick up and drop off was now as easy as they make it look. Once you enter all of your identification it takes around 15-30 minutes to be approved. Nowhere did it explain that. I thought that there was an issue with the app. It took me trying to call customer service, with no luck due to a system error, then calling the only open uhaul dealer 40 minuets away to find out this information. The app and app needs some tweeks.
Robb E. on
The store was awesome, they asked questions about my move destinations to save me money. The guys were knowledgeable and it was a breeze to get in & out on a very busy and stressful day. The truck was practically brand new and was amazing! Many thanks!
stephen A. on
Very helpful. Smooth return.
Brian H. on
Jeff was great and the experience couldn’t have been better
Tiffany R. on
Joe was such a professional and I was completely satisfied with this experience.
Charles N. on
Joseph was an immense help in setting up our reservation, making suggestions and then helping us make an upgrade to an autotransport rather than a tow dolly.
Richard M. on
Dropped off truck on a holiday. Site was closed. Unable to rate due to no contact with personnel there.
Sherry B. on
the guy I worked with was so accommodating. very pleasant, helpful and made it work for me. someone else helped me check in and was awesome too. i would definitely recommend anyone wanting to rent a UHaul get in touch with JD Tool.
KRISTEN P. on
There was a bit of a problem with my order. I had reserved a dolly and there was none available so I was given a utility dolly. Other then that everything was fine.
Jaime P. on
I ordered an appliance dolly and one wasn't in the truck.
Joel D. on
Very few trailers/trucks to choose from.