Friendly staff. Very helpful. Good prices.
MELANIE A
Customer Reviews for Jeff's Auto LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank you
Josh JGreat place the people behind the counter were very professional and friendly. They offered to help me hook up and make sure all was correct and safe to travel.
GREG WBest customer service. Great family working here.
steven fJeff & his Team are always helpful, courteous and friendly. I have rented from them multiple times and prefer to go here more than anyplace else.
TARA BGreat service great helpful staff
James aNot a thing
Christy HJeff's Auto is an excellent U-Haul dealer; and I highly recommend!! Michel
Michel VLower the prices....
Harold Wsince we are 70. having that trailer was a life saver. made moving what we had so much easier. iI will be renting when the next move happens. thank you UHaul
Douglas KJeff’s Auto was great vendor. Communicative, answers the phone, flexible.
Terry GJeff and Jesse was really good to work with. Thanks
James aSame feedback as pick up location
Christine RDrop off was quick and easy. I was expecting an after hours drop off but staff were there and happy to check me in.
Gary EJust remind people that are picking up after hours that they need to use the app for checkout.
Scott MVery very worst service i have seen in my life. They charged more money from my credit card for 30 miles they have charged 100$. Very bad service.
dhanapal mEasy drop off. No issues.
GILBERT MThe mobile check-in feature is awesome. The directions were clear and concise, and, for all intents and purposes, I was in and out pretty quick. The ONLY issue was that the cellular reception in this specific area was really low, so I was worried that it would cause problems/frustrations to the check-in/out process. Thankfully, it just slowed it down a lot but everything went fine. I would recommend some sort of very basic, free WiFi that guests could use to make the check-in/out process consistent. Again! Overall, GREAT experience.
Tyler BQuick and easy check in and out.
Scott BEasy, no hassle rental!
DANNA SI went in Wednesday before closing and got everything set up, Very nice guy. Picked up trailer on Thursday. The trailer had beans in it that were stuck to the sticky floor. I cleaned and washed the floor before returning.
kevin hReally nice people here!
Vera ANothing
Phyllis KTire straps were frayed and broke. I had to purchase straps to complete the job safely. The location I have used before and they are very good.
steve mAll in all good
Terry NThe service at this location was above average. I can't say the same thing about U-Haul scheduling which changed my reservation less than 12 hours before it was happening. This location was much farther away than what I scheduled so I ended paying $$ more for mileage.
Miguel AVery kind and my rental experience at Jeff's Auto was great!
Cynthia NThis is an excellent business to work with.
Jerry CGreat service !
sharon mKeep up the good work!
Ronald SHave the 15' truck available per my request. I was given a 20' truck for the price of a 15' which I was not notified beforehand.
Bob BThe folks at Jeffs were helpful and very friendly. The app check in process was slow and cumbersome. Poor interface with camera and the photo files took a while to upload. It seemed to defeat the purpose to require using the app then sending me inside to get the key. The Drop Off process was even slower with all the required photos. Not having a human created a hassle as I was out of town moving a relative and the system noticed that in the middle of check in and needed to "phone two friends". Would be happy to rent again, just feedback about the tedium of the app.
Blake SThe return process with the mobile app was not good. After going through all the steps and taking pictures the app just hung up with a spinning wheel. Eventually I just force closed it and it seemed like it had been returned however wasn’t clear.
Kevin KThe door in
william gHad everything ready...very nice to deal with
George SGreat customer service and I felt they really did make sure the trailer was in good order for the long trip we took.
Aaron HWe will use this location the next time we rent from U-Haul.
Chris BConvenient location, easy process
JAMES MI totally screwed up leaving the vehicle & forgetting to fill the gas… I felt so stupid after I dropped the keys in the box…. 😡 Nothing they could do, as the place was closed on Sunday. 😓 All good, though. My fault.
Jeremy S