Computers did not work. Took over one hour to get the truck rented. I did not get any paperwork. Rent $$$ total was almost double that was quoted. I am very upset. 509-857-2232 No Texting. I deserve a full refund. Missed ferry time, had to wait 2 extra hours. Really bad day.
PAUL C
Customer Reviews for Jensen Rentals LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Superb service start to finish !
Tom WVery friendly and helpful staff.
VICKY TEquipment was clean but the truck was old with many miles and many dings and scratches as someone would expect with normal wear and tear. It would be nice to save time not having to document so many dents, dings, and scratches. Hopefully U-Haul can retire trucks sooner. Excellent customer service! Extremely helpful! Great location and great people!
Ricardo B