Customer Reviews for Jim Whites Auto & Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Jim Whites Auto & Storage

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JIM W. on

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Customer did not leave a comment.

Edward B. on

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Had issues with the computer equipment getting contracts out both on some tablet and pc. Not sure if user issue or actual system problem but I was scheduled for 10a and took almost 2 hours to get everything done so I could leave. Then told truck 1/8 tank but they gave allowance, thanks but how far you going on 1/8 tank in a 26’ truck that gets maybe 8 miles a gal?

Michael D. on

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This is the best rental experience I have ever had. Jim is a very nice gentleman, and is very helpful with his customers. We appreciate his help for our rental, and will recommend him to our friends.

CONNIE W. on

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joseph K. on

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Overall good experience.

Nasser F. on

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SOUD A. on

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tuimuk D. on

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Happy

JIM W. on

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JIM W. on

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DeSean P. on

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Nasser F. on

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JIM W. on

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Kathleen E. on

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Jim White rescued me on I-70 when I had a stupid moment and didn't tighten my hitch enough. Friendly and extremely helpful. Taking my car hauler to him was a no brainer. It has a lot of vehicles on a small lot but they seem to work it out well.

Nasser F. on

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James W. on

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Clean equipment Great Rental

ronald M. on

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Not over charge their credit card!!!!!!!!

Nasser F. on

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Joseph D. on

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Furniture dolly wasn't there after email confirmed it would be. Pickup couldn't confirm the 10 dollars was removed from my bill drop off place asks for fornutire dolly, I explain, and am told to contact them for 10 dollars refund. Had to use roadside assistance. As truck was an absolute POS. I just bought my first house. I won't be needing uhaul again for moving for a while. When and if I do, uhaul can piss off

Shirley S. on

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Interior of office needs cleaning. Parking area was full; we pulled into area in the only area available in front of office door. Checkout was fast and easy; no problems there.

Teresa W. on

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JIM W. on

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Chad R. on

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Very dirty the guy was dirty couldn’t understand him took 20 minutes even though I already filled out everything online then took 5 minutes to get key out of box. When returned the box would open and he didn’t give us a pad lock to lock the dolly up so had to leave it as it was in the back of the truck. Will not be renting from here ever again. Horrible place.

Catherine M. on

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Nicholas S. on

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JIM W. on

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Great Rental

Michael P. on

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NASSER F. on

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NASSER F. on

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tim C. on

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speed up the pickup process I spent about 45 minutes to an hour just picking up the trailer and I was the only person picking up. this was after I went to the original pick up location on Wabash Ave. and they didn't have any trailers even though they took my reservation. I'm still not sure why the first location didn't have a trailer but I can see why the rating was so low after the service I was given.

Bob R. on

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Donald T. on

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