Customer Reviews for Jimmie Vickers Tire & Service Center Inc
(U-Haul Neighborhood Dealer)

1,285 reviews

545 E Merritt Island Cswy   Merritt Island, FL 32954

(321) 684-7691

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 8:30 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(321) 684-7691

545 E Merritt Island Cswy
Merritt Island, FL 32954

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 8:30 am - 12 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Excellent customer service

JULIANA N. 
Rating:
5.0

Customer did not leave a comment.

Fredric H. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL P. 
Rating:
5.0

Very personable people.

STEVEN M. 
Rating:
5.0

Customer did not leave a comment.

geoffrey R. 
Rating:
5.0

Customer did not leave a comment.

James K. 
Rating:
5.0

Tonya and the staff at this uhaul were tremendously helpful and courteous. After a bad experience at another local uhaul they made up for it big time. Equipment was in great condition and made our move flawless. Many thanks!

THOMAS L. 
Rating:
4.0

Customer did not leave a comment.

CLIFFORD D. 
Rating:
5.0

Tiffany and Tonya are so helpful and professional that I will always ho back to this lication to rent

ROBERT W. 
Rating:
5.0

Customer did not leave a comment.

James K. 
Rating:
2.0

We returned the trailer the same day we rented it from Naples. The front office woman was helpful and directed us where to drop the trailer. She meet us out back with another woman. They told us we were responsible for unhooking the the car. Okay, I'm a rather mechanical minded guy but neither one of them knew anything about how to release the ratchet holding the front wheel tie down straps. They said, “oh yeah. Sometimes we have to cut them.” After a few minutes I figured out how to work the release, drove the car off and parked the trailer. I think UHaul vendors should be trained, if not to do the work themselves, at least to understand how the equipment works. If I were your average Harry home owner, I would have had to hire a mechanic to do this.

Charles D. 
Rating:
5.0

Already told buyer of my house to use this location.

EDWARD H. 
Rating:
5.0

Customer did not leave a comment.

ROBERT C. 
Rating:
5.0

Customer did not leave a comment.

Kenneth C. 
Rating:
5.0

The locations and personal at them were excellent. Very pleasant to deal with. I had one very unpleast young man call me from corporate but other than that one the rest were great to deal with. Itvwas not a fun conversation. Also, the roadside service was excellent. I was doing a inspection of the trailer before hitting the road again and one tire had a small bulge in it. Infound the nearest Uhaul center and iy was changed out in 15min. Amazing service.

CORY V. 
Rating:
4.0

Customer did not leave a comment.

Walter Z. 
Rating:
5.0

Staff very friendly

MARK P. 
Rating:
5.0

The lady at the pickup location was great. Very helpful and gave me a cigarette lighter adapter for my phone cord for GPS. Place was very clean.

Cyrus K. 
Rating:
5.0

Nothing

CESAR A. 
Rating:
5.0

Customer did not leave a comment.

LOUIS S. 
Rating:
5.0

Customer did not leave a comment.

Joni H. 
Rating:
5.0

Customer did not leave a comment.

LEE K. 
Rating:
5.0

Customer did not leave a comment.

Dawn N. 
Rating:
5.0

All good.

STEPHEN H. 
Rating:
5.0

Great folks!! Easy, stress-free rental. The staff were wonderful!! Highly recommend using them!!

HEIDI S. 
Rating:
5.0

I have rented U-haul over a hundred times. This was the quickest I have ever checked out and back in. The equipment was ready, clean, and everything function properly. The individuals who checked me in and out were friendly and efficient. Roy Simms

Roy S. 
Rating:
5.0

Super easy drop off, though they remarked they weren't sure where they were gonna fit the truck! Their lot looked pretty full, so you might want to double-check your inventory tracking to steer customers towards more vacant lots.

Patrick D. 
Rating:
5.0

Customer did not leave a comment.

TIFFANY C. 
Rating:
5.0

Customer did not leave a comment.

DONALD P. 
Rating:
4.0

Nothing noted. Customer service was excellent! I'll use this location for all my future rentals.

NEAL K. 
Rating:
5.0

The rep at the pickup location was really great. I have used this location several times and this was the quickest and most efficient pickup that I've experienced there thanks to Tiffany's excellent service. She made sure the cabin of the truck was in good shape prior to my rental.

JAMES T. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM R. 
Rating:
5.0

The people are so nice to deal with. I will rent from them again!

Lee K. 
Rating:
5.0

Great service from start to drop off. Will be using again for any more needs. Would highly recommend

EVERETT C. 
Rating:
5.0

The folks at Jimmie Vickers Tire were terrific to work with and moved me through the process quickly.

TODD B. 
Rating:
5.0

Customer did not leave a comment.

JOYCE M. 
Rating:
5.0

Great service!!!

Tony K. 
Rating:
5.0

BettyLou! She was simply the best. Bravo!

ROBERT B. 
Rating:
1.0

Nobody knew how to hook up trailer. A dolly was ordered and the lights didn't work. They upgraded to a trailer, no additional charge but didn't know how to hook it up, after heading out, had to pull over at a uhaul whse in Melbourne, where Nathan Gibson hooked up the trailer properly and I was told I would have lost the car, had I not stopped there for help!

DOROTHEA M. 
Rating:
5.0

Great people, always friendly and eager to help.

JOERG E. 
Rating:
5.0

Customer did not leave a comment.

RICHARD O. 
Rating:
5.0

Customer did not leave a comment.

Alan M. 
Rating:
5.0

Customer did not leave a comment.

RONALD H. 
Rating:
4.0

Customer did not leave a comment.

Mike E. 
Rating:
5.0

Customer did not leave a comment.

Veronica S. 
Rating:
5.0

Customer did not leave a comment.

WALTER B. 
Rating:
5.0

Customer did not leave a comment.

Melanie C. 
Rating:
5.0

Staff was wonderful and knowledgeable

Thomas E. 
Rating:
5.0

The agent was excellent and a huge help with my last minute need. Highly recommended this location. I'm sorry I cannot remember the lady's name…Tiffany I think.

JOHN P. 
Rating:
5.0

Customer did not leave a comment.

ROBERT G. 
Rating:
5.0

Customer did not leave a comment.

IBRAHIM A. 
Rating:
5.0

Customer did not leave a comment.

MATTHEW ROBERT L. 
Rating:
5.0

Everything went smoothly. I called ahead as I would be checking in and dropping off through the app. The women I spoke with was very friendly and answered all questions. Positive experience

Holly B. 
Rating:
4.0

The customer service representative at this location was amazing. She deserves a huge raise.

JAMAL W. 
Rating:
5.0

extremely helpful, very friendly.

Sandra L. 
Rating:
5.0

When I dropped the truck off ( it was Sunday afternoon the drop off location was closed)I tried to use the app and it crashed about 4 times. I called Monday morning and the receptionist already took care of it. She was very helpful

JOHN Y. 
Rating:
5.0

I can't think of a thing to improve an already smooth operation. Quick and easy and very friendly!

Christopher S. 
Rating:
5.0

Customer did not leave a comment.

Jiri S. 
Rating:
5.0

Tiffany was wonderful to work with on getting my truck. Courteous and professional.

WILLIAM F. 
Rating:
5.0

Customer did not leave a comment.

BARBARA N. 
Rating:
5.0

Customer did not leave a comment.

Phillip M. 
Rating:
5.0

Customer did not leave a comment.

BARBARA N. 
Rating:
4.0

Customer did not leave a comment.

FREDDIE C. 
Rating:
5.0

Customer did not leave a comment.

RICHARD P. 
Rating:
5.0

Customer did not leave a comment.

Stephen D. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth D. 
Rating:
4.0

Customer did not leave a comment.

Kamil B. 
Rating:
3.0

Customer did not leave a comment.

Manuel R. 
Rating:
5.0

Customer did not leave a comment.

GARY T. 
Rating:
5.0

Very please with the Uhaul experience.

Maria P. 
Rating:
5.0

Customer did not leave a comment.

Kathryn B. 
Rating:
5.0

Customer did not leave a comment.

DEAN R. 
Rating:
5.0

Tiffiney at Vickers was very helpful and gave great GREAT customer service.

DAVID Z. 
Rating:
5.0

I was there Saturday to pick up a cargo trailer and there were two separate customers in front of me. Tiffany did a fantastic job with the customers and then my rental. We were taken care in no time and on my way. Thank you again for the service and efficiency. Keith

KEITH K. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY M. 
Rating:
5.0

Customer did not leave a comment.

ANYJAH S. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH M. 
Rating:
5.0

Customer did not leave a comment.

Constantine S. 
Rating:
5.0

Customer did not leave a comment.

David B. 
Rating:
5.0

Helpful and friendly lady

MARK K. 
Rating:
5.0

Customer did not leave a comment.

JOHN W. 
Rating:
5.0

Customer did not leave a comment.

JEFFREY H. 
Rating:
4.0

dropped off they were closed. charged me $82 for gas and I left it with the same amount of gas I got it with

William M. 
Rating:
5.0

Customer did not leave a comment.

Daniel J. 
Rating:
5.0

Excellent customer service and the truck was clean a d drove well.

TAMMY C. 
Rating:
5.0

Nothing. Everything was great. Staff was excellent!

Michael S. 
Rating:
5.0

Your services were great.

Evelyn S. 
Rating:
5.0

Customer did not leave a comment.

KERI M. 
Rating:
5.0

Friendly and knowledgeable staff are easy to work with. Will use again.

MARK S. 
Rating:
5.0

Customer did not leave a comment.

FRANCIS M. 
Rating:
5.0

Customer did not leave a comment.

Paul N. 
Rating:
5.0

Customer did not leave a comment.

PAUL N. 
Rating:
5.0

Customer did not leave a comment.

JOHN T. 
Rating:
5.0

Customer did not leave a comment.

KIMBERLY D. 
Rating:
5.0

Customer did not leave a comment.

ZBIGNIEW M. 
Rating:
5.0

Customer did not leave a comment.

JERROLD D. 
Rating:
5.0

Great people to work with

RUSTY S. 
Rating:
5.0

We had Cockroaches in our moving Van. They came out at the evening and crawled back into the dashboard.

STEFAN B. 
Rating:
4.0

Customer did not leave a comment.

ROBERT D. 
Rating:
5.0

Customer did not leave a comment.

JEREMY L. 
No reviews have been submitted for this location.

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