Was a little confusing on what to do. I had to call and make sure I was getting the right trailer. They sent a worker out to the location to finalize the rental and help if needed though.
Kenneth R
Customer Reviews for Jimmy Ds II
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The owner of Jimmy D was there personally to make sure we had everything we needed. He was very personable and helpful. Very satisfied with the unit I ordered and was especially pleased that I could get it on a Sunday!
Donald BParking lot was a little rough, location was closed at drop off.
KRISTIN EWe waited almost 2 hours for our reservation and unable to reach anyone via U-Haul themselves.
Michael Di do not like the half tank policy because, when i pick up the truck it was an 1/8 short under half. fairly should not be 15.00. why should be charge?????? not good for business!!!!!!!!!!!!!
ELLERY LI had to leave a message as they were not open as they stated
GABRIEL PA 6x12 trailer is hard to unhook with one person. Would be nice to have the facility have someone there to help.
Leeland HWe were late picking up the UHaul and they were very understanding. Will use them again.
Melissa FHave a place out of cold to handle transaction, outside window of pick up truck un professional
Jason WThe manager was professional and curtious. The truck was good and reliable. Thank you Jimmy D's
JENNIFER M