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ANDRE B
Customer Reviews for Jimmys Auto Sales LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very nice and friendly
DENNIS WI called several times but nobody answered.
Spencer MJimmy was great - answered all my questions and was pleasant to deal with!
Jill LMr.Jimmy is a great person he goes out and beyond for his customers...thank you Jimmy a great location
Stephanie SBe sure that the extra equipment is actually available. I ordered a dolly but it wasn't available at this location with the trailer. I would have incurred extra hassle if I wasn't prepared with my own equipment. Additionally, remind the customer that the 6x12 trailers do not have any way to unhook until it is empty, just so they know. Everywhere I needed to use my truck, the trailer also had to go with me...being to the hotel, Home Depot, wherever...and it was not always accommodating to the size of the situation.
Thomas MFix the system to where it calculates & charges the customer got the correct amount of days hours and milage used that way Jimmy's autos can look in the system and find accurate information, When returning of the rental is in process.
Carmen RAssociate was very helpful in getting checked out. Was very thorough in checking out equipment for damage. Very friendly and helpful
Robert MExcellent folks
ANDREW PNice convenient location with plenty of room .
Kenneth CThere is no other place i would go to. My car broke down 100 miles from my home, he went and picked it up and brought it back to his lot. Thanks Jimmy. They Go beyond. All business needs to be like Jimmy's. Thanks Again.
ANDREW PNothing Mr Jimmy was a really nice guy.
KELLY HU-Haul rentals always seem to be more money than expected, you advertise $19.95 for a 4 hr rental, but the mileage fees and taxes always seem to jack the rates up way beyond your advertisement. I paid $142.00 for a 3 1/2 hr Pickup truck rental?
Scott WOne of the Best Went out of his way to Help Us Although one person at business he immediately stopped what he was doing to help us get checked in and drop off the trailer.. Amazing difference from pick up location in Texarkana Tx where it appeared those people didn’t want to work !! Thanks Jimmy for being so Helpful, Friendly and also giving me faith in U-Haul again
Eugene BNothing, Very well done. Thanks
ANDREW PVehicle was not ready for pickup. I registered to pick up at 7am with mobile device. Called in for support. Was able to retrieve Vehicle keys around 845am. Owner of uhaul center called us after we had left the facility because customer support told us we had to wait until 9am to pick up vehicle. Customer support stated she would give us 50.00 credit and she moved the turn in time to Thursday morning from Wednesday morning. We turned it in on Wednesday morning.
christopher sI was charged $118.00 but the bill I received was for $59. Why the difference
Henry ZVery nice folks.
ANDREW PThe truck had no AC in 95+ degree heat. The mobile pickup option took us over an hour to get to work and we had to call someone to get it to go through. Not a pleasant experience at all.
Jason CNo one was there to receive the equipment even though they were supposed to be open at 9 am.
Karen DI wasn’t expecting to pick up the uhaul at a location where there wasn’t someone there to hand me the keys. I was thankful for the assistance over the phone from uhaul. THE UHAUL LEAKED AND ALOT OF MY STUFF GOT WET. I WAS UPSET ABOUT THAT. The drop off location was a breeze.
Nancy WCustomer service was excellent!!
ANDRE BKeep having great staff 👍
Mary CThey lied about the rates!!! Charged me 70.00 for 1 hour!!!! The salesman told me he would refund me some of my money back and ended up charging me 7.00 more!!! Never again!#! Rather find someone with a pick up truck!!
LAKIESHA NFast, friendly, and knowledgeable!
Michael DThe Uhaul app sent us miles away to a farm on the country instead of to the drop off location. Wasted nearly an hour on Christmas Eve. This has happened to me previously as well.
JACK GVery friendly
ANDREW PWhen my order was cancelled I was not informed about it. This was very tough to work around because I was coming from out of town. So better communication would be great.
Dorinda LPlease indicate the availability of the truck 48 hours upon reservation as I reserve our truck like 3 days prior to our trip but only to find out that on the pickup day it is not available and we have to go to Jimmy's which is in Moultrie and that is 35mins away from our town and our original pick up location and it is so frustrating. Anyway, driving the truck was a good experience and the truck was quite new so I have no problems with it, it's just the availability of the truck itself upon pick up.
Eddie Ethe owner was kind, nice man
kenneth sWell when I got in the truck it felt like it needed spark plugs. Then 3/4 the way done with my trip the check engine light came on. Had to make a call which pushed me past my drop off time. Then had to decide if the truck would make it back to the lot cause I was on the phone for 30 mins waiting for roadside to answer and they never did. So overall not too great. Plus the truck was supposed to have furniture blankets in it but it didn't. Did have a dolly though and halfway decent anchor points just wished they had some about 6 inches above the floor. Ps a 26 ft truck only gets at the best 8.5 mpg at 60. Average was 7.3 which means 125 miles cost me about 15 gallons of GAS should not be a gas truck that size too inefficient!
Andrew CNothing.
JUDY MJimmy was awesome to work with and went above and beyond with getting us on the road with our Uhaul. He was able to answer any questions we had. I would definitely use this location again.
fay vCannot add much of anything. Trailer pulled extremely well and accomplished what we needed it to.
JIM THad no pads ...took me two hours to check in with the 24/7. I had to go 30 miles out of my way to pick up ttuck and then got charged Xtra for milage.
Terry JThe back had not been sweep out. Had a dirty syringe needle in the back. I had a reservation for one area that didn’t even have my truck was sent to another area 40 miles away. I was supposed to be getting a 20 foot Truck but I got a 26 instead. That’s a totally difference and how they’re driven not to mention I didn’t even get my dolly that I paid for which caused us trouble unloading our items. Y’all need to get it together. U-Haul is the only place in our town every time I use them they suck
Ronnie BToo low. Whole place was flooded
HENRY ZThanks Jimmie, you saved the day
Mary PVery friendly and professional
Elenar GUhaul ain’t what it used to be. Just a bunch of vultures now
VICTOR JJIMMY IS A GREAT FRIEND OF MINE AND ALWAYS WILLING TO HELP OTHERS.
Jon SGreat service dropping it off, very easy, staff was friendly
ROBERT CThese folks at Jimmy’s need no improvement. Maybe give them a bonus. It was by far the easiest and most painless process I’ve experienced to date; including simply renting movies at the video store (when that was a thing).
ANDREW JI would highly recommend this location. Staff was very helpful and friendly. Clean location easy to find.
lori gGreat friendly place!!!
Rameshbhai PI was told I was not going to be charged for an extra day for bring the truck back late due to a tropical storm however I was changed 85.05 when I turned the truck in.
KENNETH L