Customer Reviews for JJAX LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of JJAX LLC

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cynthia N. on

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Customer did not leave a comment.

jose E. on

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Customer did not leave a comment.

Juan M. on

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Jon S. on

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thomas O. on

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No gas in vehicle low oil and trans fluid only passenger headlight worked truck misfired spit and sputtered the whole trip not a happy customer at all sent in a complaint. over all will never use uhaul ever again nor will my friends or family

John L. on

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No one was at the location Building looked abandoned spoke with someone by phone Told to leave the trailer by the side of the building that was open to anyone and unsecured took pictures to verify the drop off and condition of trailer. Very in professional business operation hope to never have to go there again. Pickup business was complety opposite an excellent operation

Daniel M. on

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Can you say, "dropped the ball?" I just now received my final receipt TEN DAYS after dropping off the truck. Mind you this is after speaking to 6+ individuals over the past 10 days to try to get a final invoice to see what additional charges for gas/mileage would be charged. (It still took 10 days to get this despite my multiple multiple phone calls.) It seems like many problems stemmed from JJAX LLC. From a business prospective, I suggest looking into the multiple failures of JJAX LLC including uHaul's issues checking in the truck and failing to provide a final invoice to the customer. I highly doubt I will ever use uHaul again.

Betty T. on

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