I rented the truck on 10/11/2026 at 1pm and turned in at 9:13pm on the same day; I was being charged an extra $130 due to the U-Haul saying it was supposed to be turned in at 3pm
RAMIRO R
Customer Reviews for Jme Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I booked a trailer back in April for August 1st from a U Haul 2.5 miles from me. Two days before I was to pick it up I get a message that I have to go to a different location which was 18 miles from me to pickup the trailer. That’s bullshit!!! If this is how U Haul does business I will not be back!!!
Don MThis location there was no employees in the open lot when I returned the rental, and these people still charged me a extra day fee even though I was at work when they claimed I returned it and are refusing to refund me my money
Kamden H